Top critical review
12 people found this helpful
Seriously consider this before buying!
on 18 February 2010
I agree with the review by 'CDUK 2001'. We also bought one of these machines and within a couple of months it went wrong and had to go back to Gaggia (their service was very good), however after owning the machine now for a year, it has gone wrong once again. To cut a very, very long story short, Gaggia are no longer (in UK) and have been taken over by Phillips, whose service (NESN) was appalling! After 2 months we finally received our machine back, to find that had been broken further. They have now given in to refunding us our money after a very long dispute!
The coffee made with the machine (when it was working) was faultless.....but do you want to risk dealing with the 'Phillips' 'NESN' after sale service?!