Returns are easy
Did you know…
For detailed information on returns and policy see our Returns policy
Frequently Asked Questions
What can I return?
You may return most new, unopened items sold and fulfilled by Amazon.co.uk within 30 days of delivery for a full refund. During the Christmas season, items dispatched by Amazon.co.uk from 1 November to 31 December may be returned until 31 January.
Learn more about Return Policy
When will I get my refund?
Usually within 2-3 weeks of returning your order. After we receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.
Learn more about Refund policy
Does Amazon offer replacements or exchanges?
Yes, we do. If you received a damaged or defective item, we’ll send you a replacement of the same item. If you’d like to exchange an item for something else, you can exchange for a different size or colour or for an item in your Basket. Just click on “Return Items” on the left and follow the instructions.
Learn more about Exchanges & Replacements