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kindle has black screen

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By David Lawrence, 06-Apr-2014 16:12 Europe/London Permalink Report abuse

My son's kindle fire hd turns on but has a black screen just makes a noise turning on and off but that's it had it on charge for 12 hrs an still nothing

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Thank you.

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By Bruce *Kindle Kurmudgeon*, 06-Apr-2014 16:58 Europe/London Permalink Report abuse

Disconnect the charger then hold the power button down for a full 30 seconds. Release and click once. This is how you reboot a frozen Kindle.

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Thank you.

Thank you.

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Initial question 06-Apr-2014 16:12 Europe/London
Latest reply 06-Apr-2014 16:58 Europe/London
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