Reset Your Echo Device

If your Echo device is unresponsive, or you want to give it to someone else, you can reset the device.

Having trouble with your Echo device? Restart your device first to see if it resolves the problem. To restart your device, unplug the power adapter from the back of the device or from the wall outlet. Then, plug the power adapter back in.

Important: Do not reset or turn off your device if you are setting it up for the first time.

Echo Dot (3rd Generation)

Video: Reset Your Echo Dot (3rd Generation)

To reset your Echo device, press and hold the Action button for 25 seconds. For setup instructions, go to Set Up Your Echo Dot.

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Echo Dot (2nd Generation)

Video: Reset Your Echo Dot (2nd Generation)

To reset your Echo device, press and hold the Microphone off and Volume down buttons at the same time. Wait until the light ring turns orange (about 20 seconds). For setup instructions, go to Set Up Your Echo Dot.

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Echo Input

Video: Reset Your Echo Input

To reset your Echo device, press and hold the Action button for 25 seconds. For setup instructions, go to Set Up Your Echo Input.

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Echo Plus (2nd Generation)

Note: If you plan on gifting your Echo Plus, factory reset your device so that your connected Zigbee devices don't show up in the recipient's account.

Video: Reset Your Echo Plus (2nd Generation)

To reset your device without losing your smart home device connections, press and hold the Action button for 20 seconds. Wait for the light ring to turn off and on again.

To reset your device to its factory settings, press the Volume Down and Microphone off button for 20 seconds. Wait for the light ring to turn off and on again.

Note: After factory resetting Echo Plus (2nd Generation), all previously connected smart home devices must be reset in order to be discovered again.

For setup instructions, go to Set Up Your Echo Plus.

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Echo Plus (1st Generation)

Note: If you plan on gifting your Echo Plus, factory reset your device so that your connected Zigbee devices don't show up in the recipient's account.

Video: Reset Your Echo Plus (1st Generation)

To reset your Echo Plus without losing your smart home device connections, use a paper clip (or similar tool) to press the Reset button once and quickly release. Wait for the light ring to turn off and on again.

To reset your Echo Plus to its factory settings, use a paperclip (or similar tool) to press and hold the Reset button for at least 8 seconds. Wait for the light ring to turn off and on again.

Note: After factory resetting Echo Plus, all previously connected smart home devices must be reset in order to be discovered again.

For setup instructions, go to Set Up Your Echo Plus.

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Echo (2nd Generation)

Video: Reset Your Echo (2nd Generation)

To reset your Echo device, press and hold the Microphone off and Volume down buttons at the same time. Wait until the light ring turns orange (about 20 seconds). For setup instructions, go to Set Up Your Echo (2nd Generation).

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Echo (1st Generation)

Video: Reset Your Echo (1st Generation)

To reset your Echo device, use a paper clip (or similar tool) to press and hold the Reset button. Wait for the light ring to turn off and on again. For setup instructions, go to Set Up Your Amazon Echo (1st Generation).

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Echo Devices with a Screen

Video: Reset Your Echo Device with a Screen

To reset your Echo Show (2nd Generation) without losing your smart home device connections:

  1. Say, "Go to settings," or swipe down from the top of the screen and select Settings.
  2. Select Device Options, and then Reset to Factory Defaults, but retain Smart home Device Connections.

To reset your device to its factory settings:

  1. Press and hold the Mute and Volume Down buttons until you see the Amazon logo (about 15 seconds).
  2. When prompted, follow the on-screen instructions to setup your device.

For setup instructions, go to Set Up Your Echo Device with a Screen.

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Echo Sub

Video: Reset Your Echo Sub

To reset your Echo Sub, press and hold the Action button for 25 seconds. For setup instructions, go to Set Up Your Echo Sub.

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