Set Top Boxes and Media Players with the Prime Video App

The Prime Video app is available on these set top boxes and media players.

Note: Not all Prime Video titles support all features.

Google Chromecast

  • Streaming Video Quality - Up to Ultra HD (depending on model of Chromecast)
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Support Website - https://support.google.com/chromecast
  • Additional Notes - While using Google Chromecast, playback, subtitles, and audio settings (such as language tracks) are controlled via the Prime Video app.

BT TV Boxes

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - No
  • Support Website - https://www.bt.com/help/home/tv/

TalkTalk TV Box

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Support Website - https://community.talktalk.co.uk/

Virgin Media Tivo 4 & 6 Series

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes,
  • Ad supported channels - Yes
  • Support Website - https://www.virginmedia.com/help/tv

Nvidia Shield

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Support Website - http://www.nvidia.com/object/support.html

Roku

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Support Website - https://support.roku.com

Prime Video VR for Oculus

  • Streaming Video Quality - up toHD
  • Sound quality - stereo sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes,
  • Ad supported channels - No
  • Support Website - https://support.oculus.com

Apple TV

  • Streaming Video Quality - up to Ultra HD (Apple TV 4K); up to HD (all other models)
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
  • Live ad support - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
  • Ad supported channels - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
  • Support Website - https://support.apple.com

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