Reset Your Echo (1st Generation)

If your Echo (1st Generation) is unresponsive, or you want to erase your device settings, factory reset your device.

Tip: Having trouble with your Echo device? Restart your device first to see if it resolves the problem. Just unplug the power adapter from the device or the outlet and then plug it back in.

Video: Reset Your Echo (1st Generation)

To reset your device to its factory settings:

  • Use a paper clip (or similar tool) to press and hold the Reset button.
  • Wait for the light ring to turn off and on again.
Related Help Topics

For more help, try our Echo & Alexa forum.

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