Manage Voice Purchasing Settings

Update your voice purchasing settings in the Alexa app to make purchases from Amazon with your Alexa device.

After you register your Alexa device, voice purchasing is enabled by default.

To view and change your voice purchasing settings in the Alexa app:

  1. Go to the menu and select Settings.
  2. Select Alexa Account, and then Voice Purchasing.

You can then manage available options:

Purchase by voice

When Purchase by Voice is enabled, you can make Amazon purchases or payments on your Alexa-enabled devices.

When Purchase by Voice is disabled, Alexa doesn't allow anyone to make an Amazon purchase or payment on your Alexa-enabled devices. You can still search for products, add items to the cart, and track orders.

Use the toggle to turn voice purchasing ON or OFF.

Note: Select View 1-Click preferences to view and manage your default 1-Click payment method, which is required for voice purchasing.

Voice Code (Optional)

When Voice Code is enabled, Alexa asks you to say a 4-digit confirmation code before completing purchases.

Use the toggle to turn on Voice code, then enter a 4-digit code on-screen. Make sure to create a code that isn't used for other accounts and services.

About Voice Code Confirmation for Recognized Speakers

Voice profiles help make it quicker and easier to complete voice shopping purchases when you have a voice code enabled.

After setting up a voice profile, Alexa asks you to provide the voice code once. After that, whenever Alexa recognizes your voice, you don’t have to say the code to complete purchases.

To manage this setting, toggle on or off Recognized Voice.

  • When you set the toggle to ON, recognized speakers in your home only have to say the voice code once.
  • When you set the toggle to OFF, recognized speakers in your home are required to say the voice code to complete all Alexa purchases.
    Tip: Set the toggle to OFF if you want Alexa to ask for the voice code each time a purchase is made on shared devices.

To learn more about voice profiles, go to Alexa Voice Profiles.

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