Amazon Hub Locker provides you with a self-service delivery location to collect and return your Amazon.co.uk packages. Lockers are currently available in various locations in the UK.
Instead of having a package delivered to your home or business address, you can select an Amazon Hub Locker location. Then, you can collect your package at a time that suits you.
For locker locations, you can select One-Day, Same-Day (Evening-Delivery) or Standard Pick-up. If your order includes £10 or more of eligible books, or £20 or more of eligible items across any product category, your order will qualify for FREE Standard Pick-up. Terms and Conditions apply. One-Day Pick-up to a Locker is free for Amazon Prime members - if you're not an Amazon Prime member, you'll be charged £2.99. Same-Day (Evening Delivery) has no charge for Amazon Prime members and is charged at a cost of £5.99 per delivery for all eligible items for non-Prime members. See our Standard Pick-up Rates.
For more information on accessibility for Lockers, see Accessibility for Amazon Locker.
When your package arrives at the locker, we send you an email notification with a unique pick-up code. The email also includes the address and opening times for the locker.
You can also find the code in the tracking information for your order.
When you arrive to collect your package, enter your pick-up code or scan the barcode and follow the on-screen instructions.
Collect your package within three days. If you don't collect your package within this time, we'll take back the package and give you a refund.
During holiday periods, we suggest you reconfirm location opening times to ensure that you can collect your parcel.
Lockers can accept packages up to 42 cm x 35 cm x 32 cm in dimension, with a maximum weight of 4.5 kg. If the combined size, weight or dimensions of your package exceeds the size restrictions, remove items or select a different delivery address.
Note: Some items available on Amazon.co.uk are age restricted. By placing an order for one of these items, you're declaring that you are 18 years of age or over. Amazon requires a signature and photo identification to verify your age. It isn't possible to request delivery of these items to a locker. See About Age Restrictions for more information.
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