Learn more Shop now Shop now Shop now Shop now Shop now Shop now Shop now Learn More Shop now Learn more Shop Fire Shop Kindle Learn More Shop Women's Shop Men's

Troubleshooting Your Kindle (5th Generation)

Select your problem from the list for helpful troubleshooting solutions.

Video: Troubleshooting Your Kindle

Note: Most issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Go to Quick Fix: Restart Your Kindle

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.