If you received an e-mail regarding your Amazon account, a Prime charge or an order you don't recognise, please check our Help pages to verify if it's real. To report a suspicious e-mail, please forward it to firstname.lastname@example.org and then delete it. Remember that Amazon will never ask for your personal information or to make a payment outside of our website (e.g. via bank transfer, e-mailing credit card details, etc.). To learn more about account security, visit our Protect Your Account Help page.