Glossary bestseller and Top 100 lists: The bestseller lists available on our subject pages, which reflect sales within their particular genre. One way these can be accessed is by clicking on the links on the Browse Subjects page.

ASCII: ASCII stands for the American Standard Code for Information Interchange. Basically, if you are asked to submit something in ASCII format it means that you must save the file as text only (.txt), as opposed to .doc or other types of formatting. Associates: Associates is a program that pays you referral fees when customers buy products via a link from your Web site. Customers like buying from because we provide the products they want. They'll like buying through you because you provide the guidance they need. Through the Associates Programme, your insight combined with's service will give your visitors a unique and valuable reason to return. You choose what to feature and create your own store on the Web. We do all the rest.

Availability:'s promise to customers as to how quickly we can dispatch the title from our distribution centre. Also referred to as Delivery Promise.

Browse Subject page: Our customers browse through thousands of subjects in Book categories ranging from history to mystery, literary fiction to romance, Music categories ranging from alternative to zydeco, bebop to hip-hop, DVD categories ranging from Drama to Art House & International, from Science Fiction & Fantasy to Kids & Family --all packed with recommendations, reviews, award winners, and more.

Catalogue: The complete listing of titles in's catalogue. has more than 10.5 million titles in our catalogue.

Customer comments: Word-of-mouth recommendations. We welcome customer comments on the products in our catalogue. Customers can enter comments and rate each product at the bottom of the product's detail page.

Content: Content refers to the information on an product detail page beyond the basic bibliographic information. For example, cover art, an excerpt, and a table of contents are all great ways to add content to your page.

Cover Art: A picture of your title's cover. Also refers to the graphical image of the cover of your product. This image is found to the left of the bibliographic information on a title's product detail page. Please click here for details on how to send your images to us.

Detail page: The Web page for a product. Each of the more than 8 million titles listed in our catalogue has a dedicated page. See what one looks like. At minimum, it includes the basic bibliographic information of title, author/artist/actor, publisher/label/studio, ISBN/ASIN, and price. When additional information, such as cover art, description, excerpts, table of contents, review, etc., is added, a detail page can be influential in a customer's decision to purchase.

Note: an detail page is also sometimes referred to as the "title" page.

Digitise: To digitise information usually means to put it in electronic form. It is important to digitise your text or cover art when submitting them for your detail page.

EDI: Electronic Data Interchange. It usually refers to the automated and electronic method of ordering products (such as books) via computer.

Excerpt: We are not currently posting text excerpts of 1000 words or more. If you are interested in posting an excerpt for your title, we recommend submitting your title for inclusion in our Search Inside! feature.

FTP: File Transfer Protocol. This is one way you can send us files over the Internet.

HTML: HyperText Markup Language, the programming language most Web pages are written in.

JPEG: Joint Photographic Experts Group. JPEG is one of several file formats available (including GIF and TIFF) for sending us a digitized image of your title's cover.

Link: Link is short for Hypertext Link. In the Internet world a link is usually denominated by coloured and underlined text. When you click on a link it will allow you to view another page or go to another section of the current Web page.

Reviews: Reviews are a separate feature from comments. There are currently several types of reviews that appear on detail pages. These include reviews, licensed content from third parties and customer reviews.

  • reviews: Our editorial staff writes reviews on many products in our catalogue. These are preceded by the heading
  • Third-party reviews: purchases content and reviews from a wide variety of sources. Additional third-party reviews can be added by the publisher/label/studio.
  • Customer reviews: Customers are encouraged to add reviews. Our intention for the online reviews is to offer our customers a glimpse of what their peers are saying about any title. We do require e-mail addresses to enter commentary and offer customers the choice of having it displayed or not. Our policy is to remove any review that is obscene, inflammatory, etc.

Search Inside!™: For Books, Search Inside!™ allows you to search millions of pages to find exactly the book you want to buy. Now instead of just displaying books whose title, author, or publisher-provided keywords match your search terms, your search results will surface titles based on every word inside the book. Search Inside! also allows you to browse sample pages of the book, and to search for text inside of individual books. Publishers and authors, learn how your titles can be included in the Search Inside! programme.

TIFF: Tagged Image File Format, one of several file formats you can use to send us a digitized image of your title's cover. The other possible formats are GIF and JPEG.

Title page: See entry for "Detail page" above.

URL: Otherwise known as a Uniform Resource Locator, a URL is basically the street address of a Web site or other file accessible on the Internet. A URL can be recognized by its "http://" beginning. A good example is

Website: A Website is a group of Web pages on a particular subject that includes a portal file called a home page. For example, from's home page our customers can access all of the over 10.5 million pages on the site!

Web server: A server is a computer that holds the files for one or more sites. A very large website may reside on a number of servers located in many different geographic places.

Zip: Zipping is the act of compressing one or more files so that they will take up less space on a diskette or take less time to send to someone. When a file is too large to send through conventional file transfer systems, "zipping" that file often provides the solution.

Several popular tools for zipping exist: PKZIP in the DOS operating system, WinZip in Windows, and MacZip for Macintosh users. The result of zipping is a single compressed file with a ".zip" suffix. After you download or otherwise receive a zip file, you must unzip it in order to access the original files. Typically, by double-clicking on a self-uncompressing zip file, it will automatically uncompress into its individual files.

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