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Amazon Help Forums Etiquette

The Amazon Help Forum enables Amazon customers to ask and answer customer service questions and to talk about their shopping experience.

To keep this community useful and safe for everyone, please follow these rules:

  • Treat fellow posters with respect.
  • Avoid abusive, provocative, misleading, defamatory, threatening or discriminatory messages.
  • Do not post something that glorifies or incites violence against people or property, or which supports prejudice on the grounds of race, nationality, religion, gender, sexual orientation, disability or age.
  • Avoid posting your question multiple times.
  • For your own security, do not post personal information about yourself or any other person (this includes Amazon passwords, payment card numbers, phone numbers, e-mail or physical addresses or order numbers).
  • Do not post any form of "spam", including advertisements, contests, petitions, commercial solicitations for other websites or companies, business communication, or any URL link that includes a "referrer" tag or affiliate code.
  • Do not post photos or any other copyrighted material, unless you have the right to do so.
  • Reward helpful community members by marking answers to your questions as helpful.

For more information, visit our Conditions of Use and Sale and our Discussion Board Guidelines. You can report posts that violate these guidelines using the "Report Abuse" link next to the relevant post.

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