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Turn Off Text Trace

You can sign up to receive tracking information via text message for specific parcels.

Go to Your Account.
  • To turn off all text messages click Manage text alerts in the Settings section.
  • To turn it off only for one specific delivery, click Your Orders and then Track your delivery on the relevant delivery. You'll see an option to remove the text service for this parcel.

Note: You may still receive messages after you've unsubscribed, if we've already sent text messages that haven't yet reached you.

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