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About Enhanced Delivery for Large Items

Items sold and dispatched by Amazon.co.uk with a TV Installation Service note on the checkout page will be dispatched with additional services through one of our specialty carriers.

TV installation services will be available only on applicable TVs and to customers who select the Nominated Day delivery option. This service is not available with the standard delivery option.

With a TV Installation Service, you'll receive the following benefits:

  • A two person carrier team will deliver your item during the delivery window.
  • The team will unpack the item in the room of your choice, check the item for damage, and if requested, they’ll remove all packaging materials when they're finished.
  • The delivery driver will install the TV on its base (if applicable) and plug in the TV to ensure it is working. The delivery driver will also connect up to 2 devices from a list of approved devices (listed below) and tune in all the channels on the TV. You will need to have all the necessary cables available for the installation of these devices.
  • The delivery driver will take a photograph of the working TV screen.

Note: Wall mounting, connecting the TV or other devices to a Wi-Fi network are not included within this Installation Service.

An adult signature is required at the time of delivery. If an adult isn't home at the time of delivery, the product will be taken away by the carrier and you'll need to reschedule your delivery.

If the item displays any physical damage at delivery, please refuse the delivery and contact Amazon.co.uk Customer Service. We highly recommend inspecting your item as a way to ensure that, if necessary, we quickly replace a damaged item as well as confirm its condition for return eligibility.

You don't need to keep the original packaging to return or exchange your large item. If a return is necessary, the carrier will bring appropriate packaging.

Sr. No.

Device

Connecting Cables Required

1

DVD Player

Audio, Regular AV (RCA), S-Video, Component video connecting cables

2

Blu-ray Player

HDMI Cable, 3RGA cord, power cable

3

Sky hub or similiar

Power cable, Ethernet cable, ADSL cable Power cable, Ethernet cable, ADSL cable

4

Free view

SCART/ HDMI cable

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