For purchases through the Amazon.co.uk website, you can track the progress of your claim by viewing the order in the Orders section of Your Account.
Note: A-to-z Guarantee claims typically take 1-2 weeks to process.
Was this information helpful?
Thank you for your feedback.
Please select what best describes the information:
Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.