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Place an Order for Delivery to a Pickup Location

During checkout, you'll see the option to search for a pickup location if all items in your shopping basket are eligible for delivery to a pickup location.

If you don't see the option during checkout, you can add a pickup location to your address book for future orders.

  1. Place an eligible item in your shopping basket and click the Proceed to checkout button.
  2. Click Search for a Pickup Location near you when selecting a delivery address.
  3. Search by postcode, address, or landmark to find a pickup location.
  4. From the search results, you'll see the pickup locations available. Select a location by clicking Dispatch to this address next to the location of your choice

Complete your order as usual.

On the Review Your Order page at the end of the checkout process, you may see a yellow box which highlights the name that'll appear on your parcel. If you need to change this name, just click on the Change link and update the details.

You'll receive an e-mail notification with pick-up instructions when your parcel is ready for collection. Please ensure you check your spam or junk folders, and if these e-mails have been directed there, add the e-mail address to your contacts or safe list.

If you parcel requires a pick-up code, this will also be available in the tracking information for your order. If you'd like to receive your pick-up code by SMS, Sign Up For Text Trace.

We always aim to provide you with accurate opening hours for Amazon Pickup Locations, however, during holiday periods we suggest you re-confirm with the location to avoid disappointment and ensure you can collect your parcel when you need it.

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