If you've forgotten your password, you can get a new one by clicking the "Forgot Password" link on the Sign In page. A security code will be sent to your e-mail address or mobile phone that will allow you to start the password recovery process. In some cases, we may present you with a challenge question to prove your identity.
Did you forget your password? You can request a personalised password below
If you want to make this update from a computer that you haven't used previously to shop at our website, we'll also ask you to confirm all your account information before being able to create a new password.To request a password reset:
After you've created a new password, it'll become active right away. Your new password will be applicable for all Amazon related accounts.
Note: If you are not receiving password reset emails from Amazon we recommend contacting your Internet Service Provider (ISP) or e-mail provider for further troubleshooting. It's possible an e-mail filter blocked the message or your e-mail provider might have dropped the message.
If your ISP require more information, please Contact Us.
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