About One-Day Delivery

If you place your order with One-Day Delivery, depending on the time of day that you place your order, if in stock, it'll be dispatched that same day and delivered the next day. Cut off times do apply so please check the product page when you place your order.

One-Day Delivery is offered as the default delivery option for Amazon Prime customers. If you're an Amazon Prime member and your order is eligible for One-Day delivery, there'll be no delivery charge for your order. This delivery option is automatically selected for Amazon Prime members. If you're not an Amazon Prime member you can choose to have your order delivered by One-Day delivery. Details of the cost will be provided before you complete your order.

If you are not an Amazon Prime member you'll be charged £4.99 per delivery. Pay monthly mobile phones and SIM cards are dispatched via One-Day Delivery at no extra charge.

See more information about Prime delivery benefits here: https://www.amazon.co.uk/b?node=12615376031.

Note: A signature may be required on delivery of your order. You can find a list of postcodes not eligible for One-Day Delivery here.

If you choose One-Day Delivery, your order will be dispatched with the intention that it's delivered one day after dispatch. Cut off times do apply so please check the product page when you place your order. Parcels going to residential addresses might be delivered on Sundays and some UK Bank Holidays. Weekends are excluded for orders that include alcohol or kitchen knives. We use a range of carriers to provide our One-Day service and delivery time frames may vary by carrier, but all deliveries will be attempted by 22:00. After placing your order you can check the delivery date of your order from Your Account.

Orders that are fulfilled by Amazon.co.uk and dispatched via a trackable method will have tracking information available in Your Account. Please check this information, if available, and read through the following options:

  • If the tracking information indicates the package has been delivered, please check with your neighbours or family members. Packages are occasionally left with neighbours, a building manager, or are placed somewhere safe, such as your porch or garage.
  • If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
  • If your parcel doesn't arrive by the estimated delivery date please contact customer service.

Note: If you choose One-Day Delivery to an Amazon Locker there's a flat rate charge of £2.99 for any eligible items for non-Prime members.

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