Place Orders with Alexa

You can ask Alexa to place orders for Prime-eligible physical products.

When you make a voice purchase request, Alexa searches through Prime-eligible items from your order history.

If an item is available, Alexa tells you the item name and price. Additional details about that item are available in the Alexa app. Then, Alexa asks you to confirm or cancel the order.

Note: For some purchases, you may need to verify your purchase in the Amazon app or on the Amazon website.

You can also ask Alexa to cancel your order immediately after you place it or track your shipped order.


Alexa uses the default shipping address and payment settings in Your Account. Orders you place for physical products are also eligible for free returns.

To place orders, you need:

  • An Amazon Prime membership
  • A valid payment method
  • An Amazon account
  • A device with access to Alexa
Tip: You can manage your shopping settings in the Alexa app, such as turning off voice purchasing or requiring a confirmation code before every order. To learn more, go to Manage Voice Purchasing Settings.

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