Amazon.co.uk Delivers--Frequently-asked Questions

Now you can invite the best of Amazon.co.uk into your inbox. Get our editors' recommendations and reviews on the hottest new products, the occasional interview and the scoop on our best sales and deals--all in easily-digested bites. Amazon.co.uk Delivers is a great way to learn about new releases and discover new products and artists that match your tastes.

Amazon.co.uk Delivers e-mails are delivered to the e-mail address associated with your Amazon.co.uk account. You can subscribe to any number of e-mail subscriptions depending on your interests. Some subscriptions will be delivered on a regular schedule--showing up in your mailbox on a weekly or monthly basis. Others will only be sent when an event of interest to you occurs.

Click the links below to find out more about Amazon.co.uk Delivers e-mail subscriptions:

Receiving Amazon.co.uk Delivers e-mails

When will I start receiving my e-mail subscriptions?

Some Amazon.co.uk Delivers e-mails are sent out on a regular monthly cycle and some are delivered less frequently. You can get more details on when to expect the next e-mail by reading the subscription list description.

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Why haven't I received any e-mails?

If you haven't received any e-mails, please check the following:

  • Confirm that you haven't chosen to receive only the most essential communication from Amazon.co.uk. You can check this by visiting your E-mail Preferences page and ensuring that the very last check box on the bottom of the page is unchecked. If the box has been checked, your e-mail subscriptions will be automatically disabled.
  • Is your e-mail address still verified? Did you change it recently? You can check your status at the Your E-mail Subscriptions page.
  • Does your inbox have enough free space? New messages to your e-mail account may not be getting through.
  • Check your junk mail folder (also known as your "bulk" or "spam" folder) to see if Amazon.co.uk e-mails are being routed to it.
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How can I stop Amazon.co.uk e-mails being routed to my junk mail folder?

Anti-spam software can sometimes block legitimate e-mails. To ensure that your e-mail subscriptions always reach your inbox, you can "white-list" e-mails from Amazon.co.uk, i.e. tell your spam filter to let messages from Amazon.co.uk through.

The method for white-listing varies depending on your e-mail software. Often, you can add the address in the "From" line of your most recent subscription e-mail to your Address Book. Alternatively, add the Amazon.co.uk domain to your safe senders list or mark it as "not spam". Please refer to the documentation for your e-mail software or contact your Internet Service Provider for instructions on how to white-list messages from trusted senders.

Managing your e-mail subscriptions

How do I see which e-mail subscriptions I am signed-up for?

Go to Your E-mail Subscriptions to see all e-mail subscriptions that you are currently receiving. You can read the description for each e-mail subscription by clicking on the name. You can also use that page to unsubscribe from one or all of your current e-mail subscriptions.

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I love e-mails from Amazon.co.uk telling me about products and artists I like. How do I get more?

You can search for e-mail subscriptions or browse our entire list. We will be expanding our selection of great e-mail subscriptions over time.

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I get too many e-mails already. Will signing up for e-mail subscriptions overwhelm my inbox?

You can choose the volume of e-mail that you are comfortable receiving from Amazon.co.uk. Most e-mail subscriptions are sent out once a month. You can start by signing-up for only one or two e-mail subscriptions. If you don't like any of them, click on the unsubscribe link at the bottom of every e-mail we send out. You'll get one last notification e-mail confirming the change in your selection, but that's it--you'll stop receiving that particular subscription.

If you love our newsletters but you don't want them in your inbox, try setting up a "mail filter" or "mail processing rule" to automatically move messages from Amazon.co.uk into a folder of their own. Please refer to the documentation for your e-mail software, or contact your Internet Service Provider for instructions on how to create rules.

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Amazon.co.uk Delivers is a great way to learn about new releases and discover new products and artists that match your tastes.

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