Learn more Download now Shop now Shop now Shop now Learn more Shop now Shop now Learn more Shop Fire Shop Now Learn More Shop now Learn more

Show Mode on Your Fire Tablet

With Show Mode on your 7th Generation Fire HD 8 or Fire HD 10 tablet or 8th Generation Fire HD 8 tablet, Alexa voice responses are enhanced with full screen visuals.

Important: Show Mode is compatible with 7th Generation Fire HD 8 and Fire HD 10 tablets (released in 2017) and 8th Generation Fire HD 8 tablets (released in 2018.) No other tablets are supported at this time. Your 8th Generation Fire HD 8 tablet must have software update 6.3.0.1 or later for Show Mode to work. Seventh Generation Fire HD 8 and Fire HD 10 devices must have software update 5.6.3.0 for Show Mode to Work. To check your software version, swipe down from the top of the screen and tap the Settings (gear) icon. Next tap Device Options, then System Update. Tap Check for Updates and install any pending software updates.

To enable Show Mode, swipe down from the top of your tablet's home screen and tap the Show Mode toggle. Alternatively, you can say "Alexa, switch to Show Mode." To disable Show Mode, swipe down from the top of the screen and toggle the switch for Show Mode to "off." Alternatively, you can say "Alexa, exit Show Mode."

If you have a Show Mode Charging Dock, place your Fire tablet in the dock to automatically switch to Show Mode. To exit Show Mode, remove your device from the dock. Make sure Automatic Mode Switching is enabled by opening the Settings menu, then selecting Show Mode and toggling the Automatic Mode Switching setting to “on.” For more information on the Show Mode Dock, go to Use the Show Mode Charging Dock.

Trusted Wi-Fi Networks

Note: Trusted Wi-Fi networks are not available on 8th Generation tablets.

If you lock your tablet, some Alexa requests require your PIN or passcode. However, you can designate certain Wi-Fi networks as “trusted” networks. When your device is connected to a Trusted Network, are not asked to enter your PIN or passcode to use Alexa features. To view and manage your Trusted Networks:

  1. From the home screen, swipe down from the top of the screen and tap the Settings (gear) icon.
  2. Tap Alexa in the settings menu.
  3. Tap Trusted Networks.
  4. Select a trusted network name to remove it, or add a trusted network by selecting Add Trusted Network, then choosing a saved network name from the list.
Important: As a security precaution, if your tablet is passcode-locked then you are asked to enter your passcode to exit Show Mode—even when you’re connected to a Trusted Network.

Available Features in Show Mode

Your tablet supports full screen visual responses for popular Alexa features, including:

  • Video Flash Briefings
  • Alarms, timers, and reminders
  • Music playback with lyrics (if supported) through Amazon Music
  • Music playback through other popular music services
  • Video playback through Prime Video
  • Smart Home support for devices such as smart lights, cameras, and door locks
  • Viewing of photos uploaded to your Prime Photos account, including Family Vault access - Note: To change the background photo of your device when it’s in Show Mode, visit Settings when your tablet is in Show Mode, then tap Home Screen. Select Background, and choose either a single photo or album from Prime Photos.
  • Alexa Calling and Messaging, including Alexa Announcements and Drop In.

    Note: If you have enabled Alexa on your tablet, you can manage your Alexa Calling and Messaging settings by visiting Settings, selecting Alexa, and then selecting Communications. You can turn the Drop In feature on or off by visiting Settings, selecting Alexa, selecting Communications, and then turning Drop In on or off.

  • Many existing Alexa skills

Note: For additional features, ask Alexa for things to try. You can also ask Alexa for help with a feature.

Turn Off Alexa Hands-Free in Show Mode

While in Show Mode, you can turn off Alexa hands-free by swiping down from the Quick Actions menu and selecting the Alexa microphone on/off button, or by simultaneously pressing the device’s volume up and volume down buttons for three seconds. You’ll see a red bar at the bottom of the screen and an icon appears to let you know that Alexa will not respond to the wake word or detect motion in view of the camera. If you exit Show Mode you can access Alexa by pressing and holding the Home button. To turn Alexa hands-free back on, swipe down from the Quick Actions menu and select the Alexa microphone on/off button, or simultaneously press the volume up and volume down buttons again until the red bar disappears.

Troubleshoot Show Mode

If Alexa doesn’t respond to a request:

  • Make sure that you’ve activated Alexa in your device settings, and that there isn’t a red bar or icon on your device indicating that you’ve turned off the Alexa microphone/camera on/off button. If you see a red bar or icon, turn Alexa hands-free back on by swiping down from the Quick Actions menu and selecting the Alexa microphone on/off button, or simultaneously pressing the volume up and volume down buttons until the red bar disappears.
  • Are you covering the device's microphone? Make sure the small hole between the charging port and the headphone jack isn’t covered.
  • If the microphone is uncovered, check the volume level of the device.
  • If Alexa still isn’t responding,
    • Make sure that you are trying to launch a supported feature.
    • Wait for the blue bar to appear on the screen, indicating that Alexa is listening.
    • Have one person speak at a time, and reduce background noise.
    • Try using direct, short commands (for example "What's the Weather") instead of longer, complex sentences.

If your Fire tablet exits Show Mode without being asked:

  • Your tablet exits Show Mode automatically if you make Alexa requests that aren’t supported in Show Mode.
  • If you ask Alexa to launch an app, your tablet will exit Show Mode and launch the app. You continue to receive App Notifications (if enabled) from your tablet apps while in Show Mode.
  • If you have Automatic Mode Switching enabled and remove your tablet from the Show Mode Charging Dock, the device exits Show Mode automatically. However, removing your device from the dock won’t disrupt things like Alexa calls or your flash briefing.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.