Free 30-Day Returns and Free Delivery
Free 30-Day Returns on Selected Fashion Items
If for any reason you are not satisfied with your purchase, you may return it up to 30 days from the original purchase date. For selected items, Amazon.co.uk will pay for the return delivery and provide a printable pre-paid delivery label.
Please review the following terms and conditions to check if your purchase qualifies for free return delivery:
• The item was sold or dispatched by Amazon.co.uk
• The item was originally delivered to an address in the UK and is being returned from within the UK
• On the product's detail page, the product was clearly identified as eligible for Free 30-Day Returns with a Free 30-Day Returns message at the time of purchase
• The product was not sold and dispatched by a third party seller on Amazon.co.uk's Marketplace platform. In some cases, the Free 30-Day Returns message will appear on an item that is sold by a third party seller. In such cases, on the product's detail page, the product will be identified as 'Fulfilled by Amazon', meaning that the item was dispatched by Amazon.co.uk on behalf of a third-party seller. The item will therefore be eligible for Free 30-Day Returns
• The item is being returned within 30 days and in accordance with Our Returns Policy.
As Amazon.co.uk sources many of its goods internationally, it is possible that some fashion items will be labelled according to US or EU sizing conventions. If you receive footwear or clothing that appears to be labelled in a different size than what was ordered, please be sure to try on the item to confirm the incorrect size before returning the item to us.
If you return items eligible for Free Returns that were delivered to an address outside of the UK, and the reason for the return is not because of an error on our part and the item is not defective, we will not refund the cost of returning these items. See Delivery Rates for Returned Items.
Our Returns Support Centre will guide you through our Returns Policy and provide you with a printable personalised return label.
Free Delivery on orders dispatched by Amazon
Orders including £10 or more of eligible books, dispatched by Amazon, qualify for FREE Delivery. All orders of £20 or more of eligible items, dispatched by Amazon, across any product category also qualify for FREE Delivery. With free delivery, your order will be delivered 3-5 business days after all of your items are available to be dispatched, including pre-order items. For more information about FREE Delivery, click here.