This book is the most accurate account of what It's like to be a postman. Being a postman myself I can understand the frustration has we fight to keep our much loved postal service in Public hands. We have one of the cheapest and best postal services in the World, but with the present management dogma of cost cutting at the expense of quality, we know where it will lead. This book is witty and honest, even if your not interested in the postal system people will be able to relate to these modern management practises within their own jobs. First class book.