Customer Review

27 February 2018
The retail industry of the 00's is considerably more complex than when Antony Welfare's ancestors set up shop in the 20's. Antony's newest edition focuses on how retailers of all scales can navigate these current complexities with great practical examples and simple strategies to implement. This book is a great read for all of us who are passionate about delivering a great customer experience whether working for a retailer or selling into retail!
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Product Details

4.9 out of 5 stars
13
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