2 of 17 people found the following review helpful
1.0 out of 5 stars
Unsatisfactory Amazon delivery, 17 Dec. 2013
I purchased this product as a present. As other reviewers have experienced, the machine arrived boxed only in its Nespresso packaging. In the case of this delivery, the handle had ripped from the top of the box, the box itself was ripped on the sides and the bottom had come apart. It was obvious that the polystyrene packaging had fallen out and been stuffed back in. It appears that the machine itself is not damaged but this will not be certain until first use. This is a totally unacceptable standard of delivery. I also note that the price has increased by £13 since the day before yesterday. Not good enough, Amazon, not good enough by a long way.