1 of 1 people found the following review helpful
4.0 out of 5 stars
All good - but one niggle, 28 Jun. 2012
Was looking for a vacuum that could deal with mixed flooring. Decided against replacing Dyson with another as quality of manufacture now quite dreadful - cheap plasticky feel etc. Bought this product after reading reviews on various sites - incluing Which? GH etc. Am 90% pleased with cleaner overall and 100% pleased at finding it on Amazon at a fantastic price!
My one niggle is the same as many other reviewers - why on earth do Vax make these cheap '3-in-1' tools for such a great vacuum? They really let it down. One use and the catch that is supposed to hold everything in place is weakened so much that I cannot put any pressure on when using either the brush or the upholstery tool. Really useless. I emailed Customer Support at Vax and am still waiting for them to come back to me. Other points - not a huge deal heavier than previous 'old' UK manufactured Dyson; much better suction; love the long lead; and noise not a problem. Overall - happy with purchase.