6 of 7 people found the following review helpful
1.0 out of 5 stars
Rubbish delivery, rubbish customer care, 25 Feb. 2014
The first time I ordered this it was literally a rubbish delivery. The box was dumped straight into my rubbish bin. Very difficult to get out because it was so heavy and it was in a disgusting condition, covered in household grot. Made a complaint. Gave them a second chance. Next time my paper was delivered to the wrong address altogether. Amazon couldn't care less - just said that it had been delivered and signed for & that was the end of the story as far as they were concerned - no matter that it had been signed for by someone with a completely different name at a completely different address. Apparently Amazon doesn't have a customer services department staffed by human beings at all. It just has automatons that fling out pre-scripted emails bearing no relation to your enquiry.