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Reviews Written by
A. M. Campos (London, UK)

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Apple .Mac 2006 (Family Edition) (Mac)
Apple .Mac 2006 (Family Edition) (Mac)

1.0 out of 5 stars A spectacular disappointment, 25 July 2008
When I signed up for .mac, 2 years ago, it was a good service. Apart from some very short outages, it worked fine and proved to be a good and useful service.
The migration of the .mac service to MobileMe was quite exciting. The extra functionalities sounded very good, and I was looking forward to try them out. Unfortunately, and further to a bit of a rocky start - perhaps not surprising, given the complexity of the update - unspecified problems occured to one of their servers causing 1% of their users (20,000+ people?) to lose access to their email.
This situation has been going on for over 7 days now. Those affected (me included) have not heard a word from Apple, apart from a paltry two sentence acknowledgement of the problem in their support pages. We have no updates, no help from their support staff, no idea when the service might get back up, and no reassurance that our email on the server is safe.
All in all this situation has been managed in an appalling manner, and Apple should be ashamed.
Until they can guarantee that this will not happen to you, stay away from MobileMe.


.Mac
.Mac

1.0 out of 5 stars A spectacular disappointment, 25 July 2008
This review is from: .Mac (DVD-ROM)
When I signed up for .mac, 2 years ago, it was a good service. Apart from some very short outages, it worked fine and proved to be a good and useful service.
The migration of the .mac service to MobileMe was quite exciting. The extra functionalities sounded very good, and I was looking forward to try them out. Unfortunately, and further to a bit of a rocky start - perhaps not surprising, given the complexity of the update - unspecified problems occured to one of their servers causing 1% of their users (20,000+ people?) to lose access to their email.
This situation has been going on for over 7 days now. Those affected (me included) have not heard a word from Apple, apart from a paltry two sentence acknowledgement of the problem in their support pages. We have no updates, no help from their support staff, no idea when the service might get back up, and no reassurance that our email on the server is safe.
All in all this situation has been managed in an appalling manner, and Apple should be ashamed.
Until they can guarantee that this will not happen to you, stay away from MobileMe.


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