I was in the market to buy a NAS server for home use. I have a laptop, desktop and smart TV at home and wanted to centralise all my data without the need to have a PC turned on all day long; noise and energy consumption are an issue. Features that I was looking for on a NAS, in order of importance were:
1. Excellent user reviews on Amazon and other sites,
2. Bays for 2 HDDs with RAID support for backups,
3. DLNA certification so that compatibility with my smart TV was guaranteed,
4. Good price (in the region of 150 GBP),
5. Torrent client,
6. Energy efficiency,
7. Small size.
After quite an extensive research which took about 2 months, I decided that the perfect match for me was the QNAP TS-210. It was the cheapest of all other similar products with a significant difference. To be honest this initially worried me, in the sense that many time "you get what you pay for". But the various reviews I found for the specific product and QNAP in general were by far the best of any other NAS brand.
So I decided to go for it. I bundled my purchase with 2 Seagate Barracuda Low Power Hard Drive, 2 TB, SATA, 5900 RPM, 32MB Cache
HDDs. Amazon was, as expected, great with the whole order process and shipping prices were dirt cheap.
After using the product for a year now, the only thing I can say is that I could rate it with more than 5 stars. The product simply turned out to be more than what I expected and even thought possible with simple home NASs. QNAP is a great company and stands behind it's products. They listen to what users have to say and act accordingly. The come up with firmware upgrades that not only fix minor issues, but they keep adding services to the NAS, all for free to the end user of course. Now this is simply amazing. One such great feature is the ability to access the NAS via a cloud account that QNAP provides their customers for free.
In the initial product that I received, the torrent client would not download with fast speeds; for some reason it would limit itself to really slow speed. Customers talked, QNAP listened. I now download (legally of course), at my full ISP's speed.
QNAP's customer support is also amazing. First off, they have a great user community forum, which I used to easily find step by step instructions on how to install TVMOBILI on the NAS. In terms of technical support: QNAP people actually respond to e-mails, and fast. I needed to know of a technical issue at some point (regarding the RAMBLOCK on the OS), and had immediate help from QNAP, detailing everything I needed to know.
Since then, everything has been working flawlessly. I would highly recommend this to anyone looking for a NAS. After a demo of my NAS's features to a friend, he ended up buying the TS-412.
I know I haven't talked about the features of the product in detail, but all those can be found on QNAP's site. I prefer to help people with all the other facets of buying a product such as reliability and support.