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scimus "scimusic" (tamworth .staffs)

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Sony Bravia KD49XD7004BU 49-Inch Android 4K HDR Ultra HD Smart LED TV with Youview, Freeview HD (2016 Model) - Black
Sony Bravia KD49XD7004BU 49-Inch Android 4K HDR Ultra HD Smart LED TV with Youview, Freeview HD (2016 Model) - Black
Price: £679.05

14 of 20 people found the following review helpful
2.0 out of 5 stars The picture quality is excellent, especially on Netflix 4k and Amazon prime video, 30 Dec. 2016
Had this tv (49 inch version - model no KD-49XD7004 - NOT THE ONE LISTED BY AMAZON)for about 5/6 weeks now. The picture quality is excellent, especially on Netflix 4k and Amazon prime video. However the lag time on the remote is noticeable, whether changing channels or selecting the source input, you have about 1 second to select the source before the screen vanishes. Connection to other devices is also straightforward and easy. However Android is problematic and sluggish on tv and as I write this review I am waiting on a Sony repair "person" to visit my house as the TV will no longer connect to the internet, its an "unsmart TV". I have given the TV two stars, its really not that good and tbh I am sure there is better out there.

The national Sony centre sent me the following email by reply when I asked for help with the unresponsive internet, which I have copied:

Moreover, please make sure that the distance between the TV and the router does not exceed 5 metres.

If that did not resolve the issue, we appreciate your patience and cooperation to provide the required information below in order to escalate the case further:
• What is the device ID?
- Press the HOME button on your remote control.
- Then, select Help at the bottom of the screen, in the Settings shelf.
- Select System Information, under TV Information.
- You should now see your Model number, Software version, Serial number and Device ID.
• What is the current firmware installed on the device. Please write the exact version:
- Press the HOME button on your remote control.
- Then, select Help at the bottom of the screen, in the Settings shelf.
- Select System Information, under TV Information.
- You should now see your Model number, Software version, Serial number and Device ID.
• What is the MAC Address?
- Press the HOME button on your remote control.
- Select Settings at the bottom of the screen, in the Settings shelf.
- Then, select Network under the Network & Accessories shelf.
- Scroll down to select Advanced Settings.
- Then, select Network Status.
• What is the exact issue providing the maximum details? Please provide pictures or exact error message or symptoms on the device:
• Is there a similar problem with any other internet services / apps?
• Has this App / Service been working fine before? Or have you been having the issue since day 1?
• If it occurred recently, when did the issue start?
• What is your Post Code?
• What is the internal device IP Address?
- You may refer back to the internet service provider for further assistance.
• What is the public IP address by visiting [...]?
• What is the internet Service Provider Name?
• What is the actual internet speed using SpeedTest.net?
• What is the network environment: i.e. FTTH, Broadband?
- You may refer back to the internet service provider for further assistance.
• Are you using VNP / Proxy / Anonymizer / TOR service to access the internet?
- You may refer back to the internet service provider for further assistance.
• What is the brand and model of the router?
• What Troubleshooting steps did you try?
• Any additional information you wish to log?
• Please try wired connection and advise the outcome.
• Please try a different network even if hotspot.
• Can you use other internet apps on the TV?
NOTE: Please make sure to select the attachment option in your email client so we can view the picture, please make sure not to send the picture in the body of the email. Moreover, please make sure that it does not exceed 2 Mbps.

Please provide us with the serial number allocated on the back of the device for registration purposes.

Should you have any further questions, please feel free to reply to this email.

Thank you for your enquiry.
Yours Sincerely,
Noura
SONY SUPPORT TEAM
[...]
I replied to the email but got no response, I then had to phone their complaints line to book an engineer, this engineer can only be booked 1 week in advance since their diary only operates on a weekly basis and they will not give you a time slot, they will only confirm a 4 hour window on the day of the visit, you basically have to take the day off work and just wait for them! Really !
Comment Comments (3) | Permalink | Most recent comment: Mar 11, 2017 8:31 PM GMT


Xbox One Power Supply, YCCTEAM® AC Adapter, Power Supply Kit for Xbox One, Auto Voltage 100-240V,Black
Xbox One Power Supply, YCCTEAM® AC Adapter, Power Supply Kit for Xbox One, Auto Voltage 100-240V,Black
Offered by YCCTEAM
Price: £20.99

5.0 out of 5 stars Half the price of the Microsoft power brick and does ..., 13 Dec. 2016
Verified Purchase(What is this?)
Half the price of the Microsoft power brick and does exactly the same job!- why would you buy the microsoft one?


USB CABLE BATTERY CHARGER FOR Garmin Dezl 770 LMT-D 7-Inch Truck/Lorry Satellite Navigation System
USB CABLE BATTERY CHARGER FOR Garmin Dezl 770 LMT-D 7-Inch Truck/Lorry Satellite Navigation System
Offered by DHERIGTECH®
Price: £3.99

4.0 out of 5 stars Good quality cable and delivered quickly, 17 Nov. 2016
Verified Purchase(What is this?)
Good quality cable and delivered quickly. It cannot be used as a data transfer cable for the Dezl 770, its only a charger cable.


RAS® RFID SAFE Soft Genuine Leather Credit Card & Banknote Pocket Slimline Wallet For Men's - Size 10.5cm (H) x 8.5cm (W) (BROWN)
RAS® RFID SAFE Soft Genuine Leather Credit Card & Banknote Pocket Slimline Wallet For Men's - Size 10.5cm (H) x 8.5cm (W) (BROWN)
Offered by WALLETS KING
Price: £7.99

1 of 1 people found the following review helpful
5.0 out of 5 stars Nice leather, soft and exactly what I was looking ..., 17 Nov. 2016
Verified Purchase(What is this?)
Fab wallet for the price. Nice leather, soft and exactly what I was looking for. Delivery was lightning quick.


Mens Cargo Combat Work Trousers Black 38W Regular leg 31" (38"W - 31" Regular Leg, Black)
Mens Cargo Combat Work Trousers Black 38W Regular leg 31" (38"W - 31" Regular Leg, Black)
Offered by Super Save Direct UK
Price: £14.95

5.0 out of 5 stars Five Stars, 16 May 2016
Verified Purchase(What is this?)
Good quality trousers and fast delivery. Size was spot on.


King British White Spot Control, 100 ml
King British White Spot Control, 100 ml
Price: £4.33

1 of 2 people found the following review helpful
5.0 out of 5 stars white spot cure, 20 Jan. 2016
Verified Purchase(What is this?)
Noticed a few new additions to my son's tank developed white spot after about a week in the tank. Used this treatment and was amazed if not a little surprised by the results. The white spot cleared up after a few days, did lose two fish but the white spot did not spread to any other fish . the infected fish made a recovery. This product really works.


Tiger Leather Guitar Strap - Tribal Design in Black
Tiger Leather Guitar Strap - Tribal Design in Black
Offered by DJM Music Ltd
Price: £12.49

5.0 out of 5 stars Five Stars, 22 Dec. 2015
Verified Purchase(What is this?)
Lovely strap, very fast delivery. Many thanks.


HERITAGE WP047 AQUARIUM FISH TANK T-REX DINOSAUR SKULL ORNAMENT DECORATION 17CM
HERITAGE WP047 AQUARIUM FISH TANK T-REX DINOSAUR SKULL ORNAMENT DECORATION 17CM
Offered by Heritage Pet Products
Price: £9.95

2 of 2 people found the following review helpful
5.0 out of 5 stars Five Stars, 22 Dec. 2015
Verified Purchase(What is this?)
Nice Skull, lightning fast delivery. MANY MANY THANKS.


GUITAR STRAP LEATHER - SKULL DESIGN No 3
GUITAR STRAP LEATHER - SKULL DESIGN No 3

5.0 out of 5 stars looks amazing, feels soft and very supportive - excellent price, 29 Nov. 2015
Verified Purchase(What is this?)
Fab quality guitar strap, looks amazing, feels soft and very supportive - excellent price.


Logitech MK270 Wireless Keyboard and Mouse Combo for Windows - QWERTY, UK Layout, Black
Logitech MK270 Wireless Keyboard and Mouse Combo for Windows - QWERTY, UK Layout, Black
Price: £19.47

4.0 out of 5 stars The keyboard is better than the mouse, 18 Oct. 2015
Verified Purchase(What is this?)
Been using this for about a month now. The keyboard is better than the mouse. The keyboard is responsive, good "feel" from the buttons and had no problems with it. Feels as though it will last. The mouse is not as good as the keyboard, it feels vague and does not always appear on the screen where it should. However I would say the package is worth the money and complaint about mouse is a minor moan.


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