6 of 9 people found the following review helpful
1.0 out of 5 stars
Useless gadgets, 2 Mar. 2014
I bought this after watching a promotional video at a local store. It seemed ideal for cleaning my tiled kitchen floor and granite work surfaces, plus the cooker area, backsplash and extractor hood, and many other areas including the bathroom, a real all in one cleaner.
The video showed the floor mop leaving the floor spotlessly clean and virtually dry, the reality was the floor was very wet and took as long to dry as after using a wet mop and bucket, the tiled floor by the way is under floor heated so not cold. when dry the floor was streaky and a rub with a piece of kitchen towel showed it was still quite dirty.
The hand held mop left the work surfaces as wet as wiping with a wet cloth and had to be dried and then buffed clean. The same applied to all the surfaces I tried this on, cooker back splash, fridge, windows etc.
All this was over a number of attempts with different steam setting and techniques all producing the same results.
I rang the manufacturer's helpline for advice and the result was a complete denial of any problems and no help at all. I returned the cleaner to the vendor and was very fortunate to be given my money back. I will not be buying another steam cleaner and have reverted to my Vileda mop and bucket, much quicker, cleaner and cheaper.
To sum up this is a waste of time and money.