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Profile for C. Taee > Reviews

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Content by C. Taee
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Reviews Written by
C. Taee "Dalguise" (London UK)

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Zack 40083 Jaz Bathroom Wiper Long
Zack 40083 Jaz Bathroom Wiper Long
Price: £44.16

2.0 out of 5 stars Weak handle joint, 23 May 2016
Verified Purchase(What is this?)
Loved the quality and feel if this item. Unfortunately after about a year the plastic handle, that screws in to the metal head section broke. I think there's a design weakness in the plastic threaded end of the handle. I've tried to glue it back with superglue and epoxy resin, but within s couple of days it fails. Just a shame the joint isn't stronger. Unless my fault is a one off? I'll contact the manufacturer next for a resolution.

Philips Robust Collection HR1881/00 Juicer, 1200 Watt
Philips Robust Collection HR1881/00 Juicer, 1200 Watt

14 of 15 people found the following review helpful
3.0 out of 5 stars Philips HR 1881 Juicer - Caution with the Plastic Lid!!, 31 Mar. 2010
The above reviews i mostly concur with. Having used the juicer for a couple of weeks now it really does make fantastic juice...However....there is a very weak design flaw...which Philips really need to be honest about and find a solution for!! Especially for all of us who already own one!!

On one edge of the lid, there is a very small plastic tab that fits into a small recessed hole on the main body of the unit. It is a safety feature that stops the unit from working if the tab does not fit into the hole.

The bad news is that after only 10 days of use, the little clear flimsy plastic tab broke clean off whilst trying to take the lid off!!!...NO MORE JUICING!The lid removal can be a bit sticky at times, and the tendency is to flex it a little to get it to move. That can very easily snap the tab clean off.

When you stop and look at the lid closely and inspect the tab, it is truly unbelievable to me that with all their research and product testing that this weakness didn't come to light at Philips HQ. Interestingly on the FAQ section of the Philips website for this product, the top question is how to remove the lid...and then a little instructional description of how to take the lid off without damaging the tab!!

I immediately called them to see what they would do. Interestingly they said they would replace the lid free of charge (so a whole new lit is en route to me) however they would not confirm that this is a common problem. I have done some further research on the internet and i think they are trying to keep the problem close to their chests.

It's a real shame that they got 99% of the design right, then let the whole thing down with this weak plastic tab issue.

Personally, unless they change the lid design, it's not a question of 'IF' this will happen to your machine, simply a question of 'WHEN'!!

Come on Philips....fess up....design a replacement lid with a proper tab and send an apology out to everyone with their new lids!!
Comment Comments (2) | Permalink | Most recent comment: Nov 2, 2010 2:55 PM GMT

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