82 of 86 people found the following review helpful
5.0 out of 5 stars
Great Book, 29 Oct. 2002
The authors have done a brilliant job of explaining and updating Berne's seminal work. The book is very easy to follow without any prior understanding of Transactional Analysis or Psychology and is highly readable. I especially like their presentation of the "Discount Matrix" which puts in a nutshell why you may be getting nowhere in attempting to solve a problem.