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Amazon Customer (Takeley, UK)

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The i Newspaper - your concise daily briefing
The i Newspaper - your concise daily briefing
Price: £0.00

15 of 16 people found the following review helpful
1.0 out of 5 stars It's a con and it tricks you into subscribing shame on you, 21 Jun. 2013
Verified Purchase(What is this?)
I purchased free trial of an I newspaper subscription and decided I did not want it. I waited for the app to appear in my kindle subscriptions but it didn't so I didn't do anything.

There was no warning that I had reached then end of a free subscription period. I now find that I have been paying £1.49 EVERY WEEK.

I am disappointed as it is not obvious how to do this and there is no indication or acknowledgement on the app or the account or on the website that I was paying this weekly ammount.

I would describe myself as computer literate but it has taken me an hour to discover how to unsubscribe because the word for unsubscribe is not unsubscribe as it is in the directions it is suspend renewal.

Be careful when using fiddly little buttons and when enter is where delelte normally is. The whole interface is very poorly desgned and customer support non existent.


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