2 of 2 people found the following review helpful
2.0 out of 5 stars
Poor device, 15 April 2013
I have now had two of these phones. I returned the first as I thought the issues I was experiencing meant I had a faulty handset, but turns out they come as standard with this model! It is considerably less reliable than previous Blackberries I have owned and another step in the company's slow but steady progress to irrelevency. Some of the main problems include:
- Battery life is shockingly poor. Any moderate usage requires charging several times a day. Even simply having the phone switched on with no usage at all requires a daily charge.
- The phone function is generally unreliable and suffers a number of issues, including periodic failure to dial out, failure to emit the ringtone when receiving a call (not in silent mode, I stress), and failure to get a signal when in an urban area where everyone else's phone on the same network is showing maximum coverage. When you do get through, call quality is nothing to write home about, and worse than on previous BB models.
- The GPS signal is hopeless. Some days the machine just cannot work out where it is, even outdoors with nothing in the way of the signal. Don't even think about relying on Google maps with this model. The in-built Blackberry Maps remains an awful application (and the GPS doesn't work with that either).
- The touchscreen is a waste of time. Not only does the screen on a BB remain so small that effective internet browsing is not really possible, but unforgiveably the screen is unresponsive and sluggish. Sometimes you have to tap several times before it pays any attention, other times it simply freezes up.
- A number of general unreliability issues - keys or the touchpad will randomly stop working, the machine will get stuck in apps etc, necessitating frequent hard resets.
- The BB app store remains a joke compared to its Apple and Android equivalents.
- The camera is terrible.
The only reason I give this phone two stars instead of one is because of the physical keyboard. That is now the only remaining reason why anyone should even consider buying a Blackberry (and even if that is important to you, I wouldn't buy this model). In every other respect, the BB platform now lags so far behind its rivals that it is becoming embarrassing. A real shame when you consider what a trailblazer RIM was in bringing reliable mobile email to the market.