0 of 1 people found the following review helpful
4.0 out of 5 stars
Funny insight into the guys & gals in IT Support, 23 Dec. 2013
This is very funny and it makes you realise just how dense some customers are! I now really feel for the guys and girls at the other end of the support phonelines!! How they keep their cool and answer politely is amazing. A really brilliant read and I recommend it.