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Why can't Subscribe & Save items be delivered to a Collect+ store?


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Showing 1-6 of 6 posts in this discussion
Initial post: 16 May 2014, 09:19:36 BST
DBM says:
I've just had to cancel my subscriptions because the neighbours are being funny about our stuff being delivered to their house. I think it's the giant 15kg bags of dog food that are annoying them, so not entirely unreasonable of them I suppose.

Delivering to work is not an option and although I try to ensure somebody is always home, it's unreasonable to expect people to wait in during a 12 hour delivery window.

Is there a good reason why we are being denied Collect+ for deliveries? The perfect, convenient solution is right there at Amazon's disposable but they are refusing to let us use it.

Posted on 19 May 2014, 10:21:27 BST
G. Smith says:
I had similar issues with Cat Food. I was incorrectly told to hand enter the Collect+ store as a new address during checkout and it would all work seemlessly. Sadly this proved not to be the case. I suspect it is the large size of the item(s) that causes the issue. The Collect+ locations are often small convenience stores with limited space for storing large items for a number of days. For example I could only collect at weekends so potentially they'd have to store my goods for five days if delivered to them on a Monday. Not that Amazon will confirm this. I eventually just got told Collect+ wan't available on certain items.

Posted on 27 May 2014, 18:45:09 BST
DBM says:
That makes sense... even though it remains slightly annoying. :D

Thanks for the response. :)

Posted on 21 Dec 2014, 20:19:45 GMT
I got told the same on a small item, so it isn't just big items that are subject to this. No idea why though. Collect+ is a waste of time if it can't be guaranteed on every item

Posted on 18 Sep 2016, 21:23:11 BST
PaulJoIRE says:
....???

Posted on 26 Oct 2016, 21:11:49 BST
nick scott says:
I was told the same by Amazon to manually input store address, bu all the goods were rejected and sent back to Amazon, a bit of a poor set up as like most people Iam at work during the day this service will only be any good if you can pre arrange delivery time slots.
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Participants:  5
Total posts:  6
Initial post:  16 May 2014
Latest post:  26 Oct 2016

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