Shop now Shop now Shop now See more Shop all Amazon Fashion Cloud Drive Photos Shop now Learn More Shop now Shop now Shop Fire Shop now Shop now
Customer Discussions > kindle discussion forum

RIP my Kindle- should I give up on it?


Sort: Oldest first | Newest first
Showing 1-5 of 5 posts in this discussion
Initial post: 30 Jul 2014 13:35:07 BDT
V. Pritchard says:
My 3 yo Kindle is unresponsive to anything, including charging for a day, hard/soft reboots and any clicking etc. Before it came to this, it began frequently switching off and reloading. Should I buy a replacement, or will a battery change do anything? Thank you for your comments!

In reply to an earlier post on 30 Jul 2014 13:56:16 BDT
If you have lots of books on it it will grind to a halt.

Try plugging it into a computer USB 2 port for a few hours. This has been known to give the poor thing a good kick to get it moving again. Nobody knows why this may work!

If it revives, see about reducing the number of books on the device. Periodically it will index everything onthe device. If you interrupt this process it is quite wilful and will likely start from the beginning again. During this process your device can become unusable whilst it sorts itself out. With alot of books this can take days.
A quick way to sort it out will be to do a factory reset whihc will return the device to a "as new" state from where you can re-register the device and download your books again.

Posted on 30 Jul 2014 13:57:41 BDT
[Deleted by the author on 30 Jul 2014 13:58:50 BDT]

Posted on 30 Jul 2014 13:58:37 BDT
If you use it, replace it.
If you don't use it, don't replace it.
You decide the merits of the various costs of repairs/replacement/alternative devices.

In reply to an earlier post on 31 Jul 2014 09:37:52 BDT
DC says:
Might be worth removing all the content and resetting the device. I had a similar problem with a K3 and eventually found a corrupted ebook was to blame.
Put a single ebook back and give it a some time to index properly and see how it behaves. You can usually find a corruption problem by performing a search using random letters (e.g.asdfasfjoi). The Kindle will tell you if something has not yet been indexed.

Of course a 3 year old Kindle might just be getting a bit tired.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the kindle discussion forum

  Discussion Replies Latest Post
Announcement
Software Update for Kindle Paperwhite, Kindle Voyage and £59 Kindle.
326 8 days ago
Announcement
Introducing the all-new Fire HD 6 and 7 and Fire HDX 8.9!
548 29 days ago
Announcement
Amazon Introduces Two All-New Kindles
307 3 Feb 2016
Announcement
NEWS: Kindle Paperwhite Software Update 5.4.5
142 21 Jun 2016
Announcement
NEWS: Kindle Paperwhite Previous Generation Software Update Version 5.4.4
288 23 Mar 2016
Announcement
NEWS: Kindle Paperwhite Software Update Version 5.4.3
192 23 Mar 2016
Announcement
Kindle Paperwhite Software Update Version 5.4.2
363 23 Mar 2016
Announcement
Kindle Paperwhite (Previous Generation) Software Update Version 5.3.9
67 4 days ago
Announcement
NEWS: Kindle Touch Software Update Version 5.3.7
95 23 Mar 2016
Announcement
NEWS: Kindle Paperwhite Update Version 5.3.6
134 26 Mar 2016
Announcement
New Kindle Help Forum Now Available
0 5 Jun 2013
Announcement
Important Announcement from Amazon
698 18 Mar 2016

More Customer Discussions

Most active community forums
Most active product forums

Amazon forums
 

This discussion

Discussion in:  kindle discussion forum
Participants:  4
Total posts:  5
Initial post:  30 Jul 2014
Latest post:  31 Jul 2014

New! Receive e-mail when new posts are made.

Search Customer Discussions