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Kindle Fire and audible


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Showing 1-10 of 10 posts in this discussion
Initial post: 11 Jun 2014, 18:44:08 BST
angelao says:
Forgive me it's been a long day at work and I'm too tired to work this one out on my own. I am an audible customer with several books in my library. At the moment I am listening to them via my Iphone but have just been given a Fire HD. All my kindle books and apps are there on my cloud waiting but my audible purchases aren't. Where are they hiding?

In reply to an earlier post on 11 Jun 2014, 18:58:08 BST
Carol S says:
I would imagine you have to download the audible app via audible. I might be wrong as I don't have a Fire HD .. Yet.

In reply to an earlier post on 11 Jun 2014, 18:59:15 BST
Denis Powell says:
Does your Audible account have the same log-in details as your Amazon account?

In reply to an earlier post on 11 Jun 2014, 18:59:59 BST
angelao says:
No it's all there ready it even says 'Hello Angela' but there's no content there. If I go to a book I already own it doesn't say I've already bought it.

In reply to an earlier post on 11 Jun 2014, 19:00:08 BST
Denis Powell says:
The Fire has an Audiobooks tab linked to Audible.co.uk. The app is built in.

In reply to an earlier post on 11 Jun 2014, 19:03:36 BST
Last edited by the author on 11 Jun 2014, 19:04:44 BST
Carol S says:
Oh, maybe someone will come along & help. I'll watch this thread for answers as my fire Hd is due on Friday, & I may need the same help.

@Dennis .. Thanks for the info

Posted on 11 Jun 2014, 19:07:47 BST
Jo says:
Are you sure your audible account is linked to your Amazon account, do you sign on with the same details?

In reply to an earlier post on 11 Jun 2014, 19:44:13 BST
angelao says:
Yes same login details and the built in app for audible knows it's me but still no content :/

In reply to an earlier post on 11 Jun 2014, 20:22:38 BST
Denis Powell says:
Try deregistering and re-registering.

If that fails, speak to Audible on UK Free Phone: 0800 496 2455

In reply to an earlier post on 12 Jun 2014, 06:16:46 BST
angelao says:
Success ! in case anyone else has the same issue here's what worked

To De egister the Kindle Fire, follow the steps listed below:

1. Go to the Quick Settings menu by placing a finger at the top of the screen and pull downwards.
2. Tap on "More" (plus sign).
3. Tap on "My Account">"De register".
4. Confirm the de registration.
5. Press and hold the power button for twenty seconds.

Turn on and proceed to re register the Kindle:

1. Go to the Quick Settings menu by placing a finger at the top of the screen and pull downwards.
2. Tap on "More" (plus sign).
3. Tap on "My Account">"Register".
4. Enter the email address and password.

After the registration has completed, go back to your home screen:

1.Tap on the "Audiobooks" tab.
2. Place your finger at the top of the screen and pull it down.
3. Tap on "Sync" five (5) times.
4. Go back to your "Audiobooks" tab and your books should be there.

This would be the best method to solve this issue, I hope the steps help.
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This discussion

Discussion in:  kindle discussion forum
Participants:  4
Total posts:  10
Initial post:  11 Jun 2014
Latest post:  12 Jun 2014

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