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Kindle Fire HD turns off after using it for a couple of minutes!


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Showing 1-5 of 5 posts in this discussion
Initial post: 6 Feb 2014 20:44:52 GMT
's holly says:
My Kindle Fire HD has been turning off intermittently for weeks after I have been using it for few minutes. Now turning off nearly all the time after using it for few minutes

Posted on 6 Feb 2014 20:58:34 GMT
ChrisJ says:
Restart it: hold the power button in for a slow count to 20 seconds.
if it doesn't fix things, contact Amazon.

In reply to an earlier post on 6 Feb 2014 21:05:29 GMT
's holly says:
Thanks, tried this many times. Have contacted Amazon and they suggest go to factory reset. Dont know whether to do this in case of more problems. Have stored all apps etc on Cloud so hope I get them back if I
reset.

Posted on 7 Feb 2014 08:02:04 GMT
ChrisJ says:
The device may be faulty.
You may have loaded a faulty app.
At the moment, Amazon don't know which is the problem. Once you have reset to factory conditions (and NOT loaded all your apps) then you can see if it is faulty and Amazon will replace t (if under 12 months old).

In reply to an earlier post on 7 Feb 2014 08:55:51 GMT
's holly says:
Hi Chris

ThANKS FOR INFO. WILL TRY IT!
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Discussion in:  kindle discussion forum
Participants:  2
Total posts:  5
Initial post:  6 Feb 2014
Latest post:  7 Feb 2014

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