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Announcement

The all-new Kindle Paperwhite - the ultimate device for reading!


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Showing 851-875 of 1000 posts in this discussion
In reply to an earlier post on 13 Dec 2013 19:20:49 GMT
how much is a kindle i want for my wife a christmas. i want trade price.

kindest regards

brian wragg

In reply to an earlier post on 13 Dec 2013 19:23:54 GMT
CBRetriever says:
there is no trade price, just the price on the product page

In reply to an earlier post on 14 Dec 2013 11:57:34 GMT
tad says:
I had to return the replacement I bought which was wrongly sold to me and purchased a new one last weekend which arrived on Wednesday so very disappointed to see a new version today which I would have bought if I had known it was being released and that you are now selling the version I have at a reduced price. Very disappointed.

In reply to an earlier post on 14 Dec 2013 12:13:20 GMT
Denis Powell says:
The "new" version was announced at the beginning of September.

In reply to an earlier post on 17 Dec 2013 17:33:15 GMT
island boy says:
All very well, but it comes WITHOUT a charger. Outrageous!

In reply to an earlier post on 17 Dec 2013 17:37:27 GMT
Denis Powell says:
Why? You can charge it using your Computer and most mobile phone chargers will also charge it. Not everyone wants to pay for a charger they don't need. I think it's outrageous that we are often given something we don't need.

In reply to an earlier post on 17 Dec 2013 17:39:17 GMT
[Deleted by the author on 17 Dec 2013 17:39:34 GMT]

In reply to an earlier post on 19 Dec 2013 17:29:02 GMT
eloise53 says:
Yes I have similar issues with the SO CALLED all new Paperwhite, it is in fact EXACTLY the same as the original, pastel hues on the screen, ghosting, grey blobs along the bottom of the screen, I am on number 5 at the moment, customer services are just the worst I have ever had to deal with, more often than not they just ignore you, I would not recommend the Paperwhite to anyone it's total rubbish, sorry.

In reply to an earlier post on 19 Dec 2013 17:51:28 GMT
Denis Powell says:
If it has Kindle embossed on the back, in large letters, it's not the new Paperwhite.

In reply to an earlier post on 19 Dec 2013 18:04:26 GMT
Katejo says:
It was first available to order on 9th October (wireless version) and a week later for the other one.

In reply to an earlier post on 19 Dec 2013 18:04:59 GMT
eloise53 says:
Thanks Denis four had Kindle on but number 5 has AMAZON but to be honest it's just as bad as all the others, I loved my KK and my original Paperwhite wasn't too bad, but these have all been really bad quality, what happened to the SUPERB USA Customer Services, because the replacement is worse than the shoddy goods they are doling out.

In reply to an earlier post on 19 Dec 2013 18:15:00 GMT
ChrisJ says:
Eloise: Are you in the USA or UK?
You are posting on a UK forum, and in general most people seem to have a very good experience of customer service here in the UK.
For Customer Services to send out 5 different PaperWhites, it sounds as though Customer Services are MUCH better than Quality Control.

In reply to an earlier post on 19 Dec 2013 18:55:52 GMT
Katejo says:
I am surprised that 5 new Paper whites would have the same fault as I have not had any of the problems listed with mine.

In reply to an earlier post on 19 Dec 2013 19:35:04 GMT
eloise53 says:
Then count yourself very lucky Katherine because I am not the only one xxxxxx

Posted on 19 Dec 2013 19:38:14 GMT
AKC says:
I had the screen hues problem with 3 paperwhite v1s. The paperwhite 2 I now have has a little bit of it at the bottom, but nowhere near as bad as the v1s. If it's bad on a v2, I'd say try a replacement one more time. Customer service in the UK has been excellent for me.

In reply to an earlier post on 19 Dec 2013 19:49:42 GMT
eloise53 says:
Thanks AKC it seems ofthe luck of the draw to be honest, but it shouldn't be the case really, they should be producing goods that fit what they advertise.

Posted on 19 Dec 2013 20:13:18 GMT
Jo says:
I had two faulty Paperwhite 2's so decided to stay with my Paperwhite 1 as I still have two years warrenty on it.

Posted on 20 Dec 2013 18:48:00 GMT
Hi can anyone tell me if the mains charger for original KK fits the new PW. Thanks

Posted on 20 Dec 2013 19:08:27 GMT
CBRetriever says:
it does

In reply to an earlier post on 21 Dec 2013 00:23:57 GMT
thank you

Posted on 26 Dec 2013 12:04:21 GMT
Jules23 says:
I brought one for my nephew for xmas and loaded 2 books for him at the same time I ordered a book for my own kindle but by mistake it went onto his kindle not mine is it possible to move the book from his device to mine. Would greatly appreciate any help. Thanks

In reply to an earlier post on 26 Dec 2013 12:07:50 GMT
CarolW says:
If you bought the book within the last seven days you can get a refund by going to the manage your kindle page and tapping on 'actions' to the right of the book.

In reply to an earlier post on 26 Dec 2013 13:53:07 GMT
CBRetriever says:
just turn on the wireless on your Kindle, sync (menu option or icon), then look in your Cloud/Archives and find the book and select it and it will download onto your kindle

In reply to an earlier post on 27 Dec 2013 17:06:08 GMT
Jules23 says:
Thanks for your help.

In reply to an earlier post on 31 Dec 2013 12:43:35 GMT
julia graham says:
i have just got a paperwhite from Tesco. How can i tell If it is the latest version? Many thanks, Julia
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Discussion in:  kindle discussion forum
Participants:  253
Total posts:  1031
Initial post:  3 Sep 2013
Latest post:  11 Feb 2016

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