Shop now Shop now</arg> Shop now Shop now Shop now Learn More Shop now Shop now Learn more Shop Fire Shop Kindle Listen with Amazon Music Unlimited Shop now Shop now
Customer Discussions > deals discussion forum

Bring back Prime Delivery without Instant Video

Sort: Oldest first | Newest first
Showing 1-25 of 62 posts in this discussion
Initial post: 22 Jul 2014 08:12:19 BDT
Last edited by the author on 22 Jul 2014 22:20:52 BDT
Hi, I loved having Prime delivery. I could get unlimited Next Day Deliveries and plan when I would be in to receive my parcels. As I buy a lot from Amazon it was worth £50 a year and I saved loads on the delivery charges. Now comes Instant video included and a price bump to £80! I've only used the video part a couple of time and don't want to pay for a service I don't use. Wouldn't it be better to split these two services and choose which ones you really use?

EDIT: It's great to see so many people feel the same way; maybe Amazon will take note? Having said that, I now realise that I have streamed a couple of the new Extant series. Would I continue to pay the extra £30 for the odd show? - No. I'll be cancelling my Prime membership in Sept when it's due to renew. Amazon, if you are reading, please split the two services or end up losing customers. Loving Amazon, Hating Prime.

In reply to an earlier post on 22 Jul 2014 08:51:32 BDT
(M)e(L) says:
If only they would. Stuff video streaming. Will Amazon give their customers the choice of paying for Prime delivery and video streaming separately? Only if enough customers do not renew their Prime subscription to make it financially worth Amazon doing so.

Posted on 22 Jul 2014 11:19:16 BDT
I totally agree I was happy with my original prime membership and have been a member since it started, loved the next day delivery but will not be renewing it unless they give us an option to opt out of the video streaming as the extra £30 no longer makes it viable for me to contiune with PRIME. Amazon listen to your customers on this.

Posted on 22 Jul 2014 11:26:18 BDT
ISSean says:
The couple times I have used Amazon Instant Video they were not included in the Prime package.

If Prime Package meant everything on AIV then maybe...........but still a big maybe.

I cancelled prime a couple of months ago and still don't pay for delivery, just takes and extra day or 2 to arrive + more incentive to shop around so have saved prime fee and saved on some purchases that may have gone on Amazon for.

Posted on 22 Jul 2014 11:33:01 BDT
L Williamson says:
Totally agree. Tried the streaming films and tv. Run out already of anything decent. New stuff not on there and not updated regularly. If they want to include it, make it worthwhile with new releases etc on there. I used prime for the last few years, but I've cancelled now, as I don't want the extras.

Posted on 22 Jul 2014 13:43:44 BDT
My primetime account ends at the end of the year but I doubt I will renew. The prime video service just does not warrant the extra £30 a year.

The service needs better content and support for Android devices, which is sadly lacking from the current service.
I have heard rumours of an Android app 'coming soon' - sadly for me it may be a case of too little too late.

Posted on 22 Jul 2014 13:58:40 BDT
I will not be renewing as things stand either. The £30 extra a year is stupid, and the only thing they say to justify it is, "well, thats only £2.50 a month extra for the video streaming service which has all these..." 1) i didnt ask for a video streaming service. 2) the selection is terrible.

You can watch the Dark Knight... (2nd in Nolan trilogy)... but you have to pay to watch Batman Begins or Dark Knight Rises. Why???

They compare themselves to Netflix, who i left when Prime changed, and they are nowhere near that level. I will not be renewing my Prime when it expires in January, and i will be going back to Netflix.

I used to use Amazon almost exclusively because of the next day delivery, but without it, i can get better prices elsewhere.

Oh, and when you ask why they cant even do it so you pay monthly (i dont like to see £80 go in 1 month), they have no answers other than, "thats a good idea!". Morons.

In reply to an earlier post on 22 Jul 2014 15:05:06 BDT
Anapprentice says:
I also agree. I was upset at the extra membership price for prime. I thought I was being petty by not wanting to renew it but I am glad to see everyone has the same opinion.

Posted on 22 Jul 2014 15:28:06 BDT
Last edited by the author on 22 Jul 2014 15:29:10 BDT
Since I had to purchase a new computer thanks to my old one being Windows XP and no longer supported by Microsoft and being too slow for all the new stuff, I find that there is a problem with Windows 8.1 and Silverlight and Prime streaming will only display in titchy window with dark pictures so I haven't bothered with it since - I was lucky enough to be in "at the old price" but think Love Film picture quality etc very poor compared to watching own DVDs or heresy of heresies broadcast stuff on Freeview - I already slightly resent having to buy a new computer in the first place and the thought of having to purchase or rent an appropriate smart tv or acquire a Kindle Fire with a squinty screen (compared to tv size) fills me with apathy - frankly my dears I don't give a damn and useful though Prime deliveries are in terms of having a good idea of when to expect deliveries, renewal in a few months doesn't look madly attractive at these prices

Posted on 22 Jul 2014 15:55:36 BDT
Anne says:
I agree Amazon shouldn't force us to buy something we don't want. I never stream anything so it's no use to me and that means I will never pay for Prime. Come on Amazon do the right thing.

In reply to an earlier post on 22 Jul 2014 20:55:41 BDT
V. Nash says:
I wholeheartedly agree with Anne and everyone else who thinks the new Amazon prime service with video streaming is 1)not worth paying £30 a year extra for, 2)I will not renew my prime subscription until I have the choice of with or without the video streaming service and 3) am likely to look elsewhere before ordering when I no longer have Prime service as, like other posts, there are alternatives that can be cheaper.

In reply to an earlier post on 22 Jul 2014 22:12:39 BDT
Offa says:
Amazon Prime
I'm trying to work out; what hint I have given that I need videos?
This has started me on the process :- well, I can do without Prime, but looking at my purchases, what would I have bought without next day delivery?
I wouldn't have kindle, most of my purchases are made through other sellers.
so on renewal no thanks.
I'd rather be taken for a prime customer, than a PRIME mug.

Posted on 23 Jul 2014 09:29:59 BDT
G Campbell says:
Amazon assume we all have broadband speeds to use the Prime streaming service?
I don't - 0.5mbps on a GOOD day.. So I would end up with something that I cant use.. ie not fit for the purpose for which it was intended...
will this end up like MS bundling in Internet Explorer with its OS? I many don't want it .. but they still charge for it.

Prime without Streaming is fine
Adding in Streaming leaves me screaming.

Posted on 23 Jul 2014 11:40:46 BDT
Mrs m says:
I too didn't renew my Prime membership in May. What I objected to, was Amazon trying to tell me I was saving £41 by the increase to £79! As I don't have a tv connected to the internet, and we use android devices, I am unable to use Amazon's video service. I don't have a Kindle, so I can't use the Kindle Owners' Lending Library, so there was nothing in the increase for me. Amazon was always the first place I looked for anything I needed, and because of Prime next day delivery I didn't mind if it was slightly more expensive. I still buy the occasional thing from Amazon, but use free delivery and wait a few days.

Posted on 23 Jul 2014 13:04:44 BDT
D S says:
I won't be renewing Prime this year. I use Android and the streaming doesn't work with that.
I might renew if I had just the delivery option.

Posted on 23 Jul 2014 13:15:34 BDT
Aye Aye. I dread to think how much I've spent with Amazon in the 11 months I've had my Prime membership. However, I too will be cancelling because it was an arrogant move on Amazon's part. We have a cable service and Netflix - and no interest in Amazon providing that service. I'll probably still buy from Amazon, but without a Prime membership I'll be more considerate of where/whom I purchase from.

Posted on 23 Jul 2014 14:19:30 BDT
Offa says:
I've looked at what I "saved" with amazon prime
Bearing in mind that prime is more than often a 2 day delivery time
It is also up to 8-00pm.
Cost extra before 1-00pm
Just think I used to complain bitterly if Royal Mail delivered after 9-00am
50p second class. 60p first class. £4-00+ guaranteed next day delivery
I now use second class. And eMail, which when sending an account reminder can get stuck in the post:-)
Business best practice seems to be "try it" and if you make more than you loose "why worry"
So I can't see my requirement for prime.
If I was running a mail order service I would offer all my customers a "Prime" service.
In fact I did!
My news delivery arrived at 5-30am.
I put the rounds together for 12 paper boys to pick them up at 7-00am
The publisher, printed and delivered to my wholesaler for 2-00am at the latest.
Now that is a prime service
From printer to customer in at the latest 6 hours.
So no more Amazon Prime for me even at £50 per annum
I'll be a common customer and if they don't come up to scratch I'll go to s/h shops
Or not bother, I go to WHS for magazines now so I can look in a book dept.

Posted on 23 Jul 2014 15:04:34 BDT
I wouldn't mind paying the extra for instant videos but the broadband service is so slow where I am that watching anything using the service is just so frustrating and nothing is scheduled to change for at least another three years. At least with Youtube videos I can let them buffer which I can't do with Amazon's service.

My Prime membership isn't due for renewal for a while but I'll probably cancel as I don't feel I'll be getting value for money. I'll be sorry because I like the Prime lending library for Kindle too!

Posted on 23 Jul 2014 15:21:01 BDT
Mr W. says:
I totally agree, If I want video streaming, ill pay for it. I cancelled my subscription as soon as this was announced. I like amazon and would like the old prime back please.

Posted on 23 Jul 2014 16:44:22 BDT
Having read all comments, I agree totally. I will be cancelling my Amazon prime in September when it is up for renewal. As l live in .the sticks in Norfolk, our broadband is decidedly thin.

Posted on 23 Jul 2014 22:11:30 BDT
Paul says:
I read all these comments and find that I agree completely - It isn't worth the extra 30 quid to be able to stream videos which by the way I can't get to work at all anyway...

My subscription will renew in April of next year but I will not be renewing it - unless Amazon comes to their senses and splits the two up and we can just have prime without the streaming - somehow I doubt it very much..

Posted on 23 Jul 2014 23:12:51 BDT
zafar umarji says:
I felt the same way, but I am happy with the Instant Video. However, it would be a great idea to sell two types of Prime Membership, that way people know what they're paying for.

Posted on 23 Jul 2014 23:23:09 BDT
John says:
Sort out an android app very soon so I can try it out and see if it is worth it before my subscription is up for renewal. I will NOT buy a fire (already have kindle paperwhite).

Posted on 24 Jul 2014 09:44:10 BDT
Last edited by the author on 24 Jul 2014 09:45:54 BDT
Amazon instant prime. Sounds like a make of coffee :D

Posted on 24 Jul 2014 17:29:32 BDT
megken says:
I totally agree and will not be renewing my Prime membership.
‹ Previous 1 2 3 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the deals discussion forum

  Discussion Replies Latest Post
Who are WPDS couriers read for answer ! 190 36 minutes ago
** A B C ** 4672 1 hour ago
Hermes awful service !!! 0 1 hour ago
hermes delivery is the worst ever 2738 1 hour ago
Did you know? 2410 1 hour ago
Say something nice part three! 3364 1 hour ago
Northern Ireland delivery policies and prices 78 2 hours ago
What Amuses You? 1192 3 hours ago
The First Thing That Comes Into Your Mind Game 2393 3 hours ago
What annoys You - Part TWO 4438 4 hours ago
Orders from China 6 16 hours ago
Amazon slow at dispatching...? 1403 16 hours ago

More Customer Discussions

Most active community forums
Most active product forums

Amazon forums

This discussion

Discussion in:  deals discussion forum
Participants:  49
Total posts:  62
Initial post:  22 Jul 2014
Latest post:  21 Feb 2015

New! Receive e-mail when new posts are made.
Tracked by 10 customers