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Echo Show 5 | 2nd generation (2021 release), smart display with Alexa and 2 MP camera | Charcoal
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Enhance your purchase
- See your day with Alexa at the ready: set alarms and timers, check your calendar or the news, make video calls with the 2 MP camera, and stream music or series—all with your voice.
- Add Alexa to your bedside table: ease into the day with a routine that turns compatible lights on. Wake up to your news update, the weather forecast or your favourite music.
- Manage your smart home: look in when you're away with the built-in camera. Control compatible devices like cameras, lights and more using the interactive display or your voice.
- Connect with video calling: use the 2 MP camera to call friends and family who have the Alexa app or an Echo device with a screen. Make announcements to other compatible devices in your home.
- Be entertained: ask Alexa to play TV programmes and films via Prime Video, Netflix and more. Stream favourites from Amazon Music, Apple Music, Spotify and others.
- Put photos on (smart) display: use Amazon Photos or Facebook to turn your Home screen into a digital frame.
- Designed to protect your privacy: electronically disconnect the microphones and camera with the press of a button. Slide the built-in cover to close the camera.
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Alexa makes it easy to stay in the loop
Make hands-free video calls to friends and family who have an Echo Show or the Alexa app. Make announcements to other compatible devices in your home and use Drop In as an intercom between rooms or with favourite contacts.
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Designed to protect your privacyAlexa and Echo Show devices are built with multiple layers of privacy protection. From the Mic/Camera Off button and built-in camera cover to the ability to delete your voice recordings, you have transparency and control over your Alexa experience. Learn more about how Alexa and Echo devices work. |
Alexa for children and family
Alexa can help children learn and grow—while having fun along the way. And with free parental controls from Amazon Kids, Alexa will automatically give child-friendly responses, filter explicit songs and block shopping. Children’s privacy is important to us. Discover how kids can use Alexa.
Haven’t tried Amazon Kids+? Click here to start your 1-month free trial. Amazon Kids+ is an all-in-one subscription that unlocks thousands of hours of child-friendly videos, interactive games, educational skills, and Audible books starting at £3.99/month.
Simple to set up and use
weather, news and more.
Every day is an Earth Day
You don’t have to be an environmental scientist to make sustainable choices. We integrated sustainability in the design of this device. Here’s how:
Materials
30% post-consumer recycled plastics.
100% post-consumer recycled fabric.
100% recycled die-cast aluminium.
Device, cable and adaptor included.
Clean Energy
Amazon is building new wind and solar farms to produce clean energy equivalent to the electricity used by this device. See the sustainability website for more details.
Device Packaging
96% of this device’s packaging is made of wood-fibre-based materials from responsibly managed forests or recycled sources.
Low Power Mode
To reduce its energy consumption, this device will enter Low Power mode when it is idle. Low Power mode is not available for certain user configurations. To learn more, see Low Power Mode Restrictions.
Compare Echo devices
| Price | From: £74.99 | From: £99.99 | From: £119.99 | From: £239.99 |
| Ratings | 4.6 out of 5 stars (33,502) | 4.7 out of 5 stars (87,999) | 4.7 out of 5 stars (13,993) | 4.5 out of 5 stars (3,953) |
| Alexa built in |
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| Screen | 5.5″ with 960 x 480 resolution | 8.0" with 1280 x 800 resolution | 8.0″ with 1280 x 800 resolution | 10.1" with 1280 x 800 resolution |
| Speakers | 1 x 1.6” | 2 x 2.0" | 2 x 2.0″ | 2 x 1.0″ tweeters + 3.0″ woofer |
| Camera | 2 MP | 1 MP | 13 MP | 13 MP |
| Built-in Zigbee smart home hub |
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| Camera controls | Built-in camera cover and Microphone/Camera Off button | Built-in camera cover and Microphone/Camera Off button | Built-in camera cover and Microphone/Camera Off button | Built-in camera cover and Microphone/Camera Off button |
| Motion |
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| Dimensions | 148 x 86 x 73 mm (W x H x D) | 200 x 135 x 99 mm (W x H x D) | 200 x 135 x 99 mm (W x H x D) | 251 x 229 x 170 mm (W x H x D) |
Technical details
Echo Show 5 (2nd generation)
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Size |
148 x 86 x 73 mm |
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Weight |
410 g. |
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Display |
5.5″ touchscreen |
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Camera |
2 MP camera with built-in cover (photo quality/size may vary). |
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Wi-Fi connectivity |
Dual-band Wi-Fi supports 802.11a/b/g/n/ac Wi-Fi networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks. |
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Bluetooth connectivity |
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 5 or from Echo Show 5 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported. |
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Audio |
Full range 1.65″ built-in speaker. |
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System requirements |
Echo Show 5 comes ready to connect to your Wi-Fi. The Alexa app is compatible with Fire OS, Android and iOS devices and also accessible via your web browser. Supported operating systems. Certain skills and services are subject to change, may not be available in all areas and languages, and may require separate subscriptions or other fees. Live View requires Alexa app on an iOS or Android smartphones (Huawei support coming soon). |
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Setup technology |
Amazon Wi-Fi simple setup enables customers to connect smart devices to their Wi-Fi network in a few easy steps. Wi-Fi simple setup is another way Alexa is always getting smarter. Learn more about Wi-Fi simple setup. |
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Processor |
MediaTek MT 8163 |
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Accessibility features |
On Echo devices with screens, you can enable Alexa Subtitles and closed captioning, magnify the screen, toggle colour inversion and choose between colour correction options. You can also enable the VoiceView screen reader to use gestures to navigate the screen and hear spoken feedback about the items you select. Learn more about Echo with a screen accessibility and Alexa accessibility. |
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Warranty and service |
Amazon Echo Show 5 is sold with a 1-year limited warranty provided by the manufacturer. If you are a consumer, the limited warranty is in addition to your consumer rights and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired (click here for further information on your consumer rights). Use of Amazon Echo Show is subject to the terms found here. |
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Included in the box |
Echo Show 5, Glacier White power adaptor (15 W), cable (1.5 m) and Quick Start Guide. |
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Generation |
Echo Show 5, 2nd generation (2021 release). |
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Privacy features |
Wake word technology, streaming indicators, Microphone/Camera Off button, built-in camera cover, the ability to view and delete your voice recordings and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy. |
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Language |
Alexa speaks English, French, German, Italian and Spanish. |
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Recommended surface area |
Echo Show 5 base is 148 x 73 mm (W x D). |
Software Security Updates
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device.
Climate Pledge Friendly
Climate Pledge Friendly uses sustainability certifications to highlight products that support our commitment to help preserve the natural world. Time is fleeting. Learn more
PRODUCT CERTIFICATION (1)
The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full life cycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.
Customer reviews
Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonTop reviews from United Kingdom
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The Show comes with a power adapter and lead. The unit itself is finished in black (or charcoal according to the marketing). There’s microphone mute button, two volumes buttons and a slider control that can block the in-built camera on the front. The unit is quite chunky in that it has to accommodate a speaker. The screen is a 5 inches in diagonal length. You can buy an optional stand but it is perfectly stable in its own.
Setting up the Show took what seemed like ages. The updates took around 20 minutes. Once that was done, it was a fairly simple case of linking it to the Wifi. Most of the functionality within the Show 5 can be done from your Alexa app but if you really want it to customise it, go into the Show’s settings and this is where things get tricky. The screen is touch enabled but I struggled with it in navigating the menus. Once you get into the menus, there is a fair bit of customisation but it didn’t remember the ordering notifications which kept popping up. Maybe the touch screen tech needs to be improved in the next version?
The picture quality is serviceable but remember this is the cheapest Show unit. You’ll need to go up the range to get a better screen. The 2MP camera is what it is – functional. There’s no 1080p so if you’re expecting high quality, I’m sorry to disappoint you. You can display photos on the Show but there is a catch – you need to use Amazon’s Photos library so be carefully what you upload onto it. When connected to the Ring doorbell, it shows a pretty good picture but as I said once before, it doesn’t have 1080p so you can’t exploit the quality of the doorbell’s capabilities. The screen itself has an ambient sensor along with other settings so brightness can be automatically controlled.
The speaker sounds boomy and a tad muffled but considering the price, it’s acceptable. The microphone works surprisingly well. The Show picked up my voice from 10 feet away whilst I was talking. When I’ve spoken into it via the Ring doorbell, people have said they can hear me clearly.
Don’t get me wrong – I wasn’t expecting top notch picture or sound quality. To use an overused saying “It does what is says on the box” and being able to enact privacy controls on the actual unit is most welcome. I wouldn’t pay more than £35 for this unit (which it currently retails at).
The speaker is decent, and packs a punch for the size and price of the unit. Turn down the bass a bit though as it distorts easily at high volume. The screen is clear and bright, and the unit itself feels well "screwed together".
And now to the reasons I'm returning this item:
I got this during a Black Friday promotion, for £40. At that price it's a lackluster product which *just about* gets the job done, but never with any haste or to a high standard. As I type this review. It's £75, where I would have felt downright ripped off if I paid that.
My main priorities were to have tight integration with my Ring Doorbell and for music listening whilst I worked. I'm not really all that bothered about having a "digital assistant" in my life: I'm a bit too old school for that. Things like reminders, calendars, news etc... I can take it or leave it, but it just feels like yet another thing to set up and sync.
So anyway, let's get started: I pair this with my Ring account. I want to get notifications when my doorbell detects movement. Great! it can do that, "Motion is detected at Front Door" or suchlike is read out on the screen. But that's OBVIOUSLY not what I wanted, what I REALLY want is for the screen to switch over to the camera view which seems pretty straightforward to me and I have no idea why it's not an automatic thing. Nope. Can't do that. I find a tutorial online which helps you set up a "skill" for this, but this barely works: The echo will say "Okay" and then load up the screen, but with some doorbells this can cause the doorbell to freeze and not actually ring if the button is pressed. So unless I'm in the room with the Echo Show then it's a deal breaker.
Oh, and the video feed will stay on the Echo until you dismiss it. There is no way to tell it to show for 20 seconds and then disappear. So you may as well not bother will the skill and just turn on the feature for switching to the video when someone actually presses the doorbell instead of for a motion alter. Although that barely works anyway, more on that in a moment.
Strike one.
I try to listen to music. Apple Music links okay, great. I can tell it to "play music" but getting it to play a specific playlist proved to be impossible. Alexa just didn't understand what I wanted. I could play an artist, I could play a song by an artist, but I could not play a playlist I had set up. It just wouldn't work. Bear in mind you cannot select a playlist on this thing, despite it being a touchscreen; it's voice or nothing. That's your choice. If Alexa doesn't understand you, you're out of luck and there is nothing you can do about it.
Strike Two.
When listening to music, at the bottom of the screen you'd expect to see controls to skip, pause and whatnot. That is there but it's hidden behind an INSANELY ANNOYING "Try Saying Alexa, play the love story interactive book" (or suchlike). This text actually covers up the controls. There is a button to the right which gets rid of the message and gives you back the controls, but it's only there for the rest of the song. As soon as the next song starts, it puts back the advertisement (and yes folks, this IS an advertisement) and you have to press the button again to actually be able to have quick access to music controls. If you finally obey and say the phrase it's telling you to "try out", then the text doesn't disappear, it's still there when you return, even if you decide you don't want this pointless "feature", there is absolutely no way to turn it off. None. It's something which infests every part of the device. Look at the screenshots on this product page and you'll see the text along the bottom third of the screen. You CANNOT get rid of this. Amazon wants to advertise to you even when you've fully paid for the product. This is utterly inexcusable and is one of the main reasons I'm returning the product.
Oh, and when I actually tried the phrase it suggested, I could hear my music over the top of the "interactive story". So not only was it painfully annoying to have this on the screen the entire time, it actually didn't work properly when I finally caved in and tried to do the thing I was insisting that I try.
Strike Three. We're done.
Other annoyances:
YouTube support? Forget it. There isn't any. You can run the web browser ("Alexa, Open Silk") and you can then login to YouTube from there. But it's slow. Very slow. An this belays the poor technical specifications of the device. I'm expecting that at some point in the future this will simply no longer work. The button to maximize the video is very difficult to press. Once it "gets going", it's fine. Until something happens, such as your doorbell being pressed. At which point Alexa tried to say something, closed the browser, opened it again but with the video paused, and never actually showed the video feed of the front door. Pretty poor. I don't care about the politics and whatever little spat you and Google have going on, it's not my concern, just make good products and support features and apps that people want to use. It's not much to ask.
"Alexa, Show Front Door".... Wait... Wait... Wait... Finally loads. Actually quicker to walk to the front door then wait for the video feed to finally load. This is probably an issue with Ring, but given Amazon own them now it's not really excusable. And you can tell it's not all network... the device is trying, and struggling to even start the app, let alone actually display the video feed. I'm fully expecting this will get worse with time when various "updates" occur and add more features that nobody wanted or asked for.
Pocket Casts... Works... But you have to add whatever podcast you want into the "Up Next" list otherwise you're simply not listening to it. A bit rubbish.
I say "Alexa, turn off the screen". She turns off the screen. At some point, she turns back on the screen, but I did not tell her to do so and no events happened which would have caused this. The screen was just suddenly on, for no discernible reason. This happened multiple times and was sometimes after a few minutes, and sometimes several hours.
There is a news feed thing which kicks on as a screensaver. Looks good and professional actually. Oh, you don't like sports? Tough luck, you're reading news about sports anyway. Want to customize the feed a little and only show subjects you have an interest in? Nope. You can't do that... Seriously? Yes, seriously.
The product is clearly designed to be controlled by your voice, and that's okay, but the touch interface *will* be used. It is, after all, a small device, you are likely to have it by your bedside table, on the desk with your computer, in the kitchen... You'll never be far away from it, and you will, from time to time, just want to use the touch controls because you'd hope it was just easier. Expect a noticeable amount of lag, controls which are difficult to find, and a generally not well thought out experience on this one. For £40? Meh, sure, whatever, it's a cheap Android based device. For £75? No. Not even once.
This feels... unfinished. And given it's age and supposed maturity of the product and the software, you'd expect it to be better than this. I'm somewhat disappointed. For £40 I almost kept it, but I really did feel it didn't do a good job for what I actually wanted it for in the first place.
Others do like this product. So be it. It's not for me and this review is just my opinion, take it or leave it. From a company like Amazon, I expected better, and I was disappointed.









