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Sony WH-1000XM4 Noise Cancelling Wireless Headphones - 30 hours battery life - Over Ear style - Optimised for Alexa and the Google Assistant - with built-in mic for phone calls - Black

4.6 4.6 out of 5 stars 19,574 ratings
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Purchase options and add-ons

Brand Sony
Colour Black
Ear placement On Ear
Form factor Over Ear
Noise control Active Noise Cancellation
Headphone jack 3.5 mm Jack
Model name WH1000XM4
Connectivity technology Wireless
Wireless communication technology Bluetooth, NFC
Special feature Detachable Cable,Rechargeable Battery,Noise Cancellation,Microphone Feature,Volume Control,Foldable

About this item

  • Noise cancellation, powered by HD Noise Cancelling Processor QN1
  • Sound quality - these Bluetooth headphones support ideal Resolution Audio, and even compressed music files are upscaled using evolved DSEE Extreme technology
  • Speak-to-Chat automatically pauses playback when one start a conversation, Wearing Detection powers off headphones when not wearing them, plus more smart features for a seamless, hands-free listening experience
  • With multipoint connection, Sony headphones can be paired with two Bluetooth devices at the same time, Bluetooth version: 5.0 and frequency range: 2.4GHz band (2.4000GHz-2.4835GHz), Effective Range : Line of sight approx.30ft (10m)
  • Driver Unit : 40mm dome type (CCAW Voice coil), Plug : Gold-plated L-shaped stereo mini plug, Cord Length : Headphone cable (approx. 1.2m, OFC strands, gold-plated stereo mini plug)
› See more product details

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Sony WH-1000XM4 Noise Cancelling Wireless Headphones - 30 hours battery life - Over Ear style - Optimised for Alexa and the G
This item: Sony WH-1000XM4 Noise Cancelling Wireless Headphones - 30 hours battery life - Over Ear style - Optimised for Alexa and the Google Assistant - with built-in mic for phone calls - Black
£189.00
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WC SweatZ XM4 - Protective Earpad Sweat Covers for Sony WH1000XM4 by WC | Silicone Ear Covers for Sony WH-1000XM4 Headphones
WC SweatZ XM4 - Protective Earpad Sweat Covers for Sony WH1000XM4 by WC | Silicone Ear Covers for Sony WH-1000XM4 Headphones | Sweatproof & Easily Washable | Black
£17.95
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Special offers and product promotions

  • Receive a 60-day free Audible trial when you purchase this device and register it with Alexa. Eligibility requierements apply. Click to learn more.
  • Buy this device and get 90 free days of Amazon Music Unlimited when you set up Alexa. After setting up Alexa on your device, you will receive an email with further information. Offer valid for a limited time only. £9.99/month after. £7.99/month for Prime Members. Renews automatically. New subscribers only. T&Cs apply. Learn more.

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Customer reviews

4.6 out of 5 stars
19,574 global ratings

Customers say

Customers like the sound quality, noise cancelling, and battery life of the headphones. They mention that it improves by quite a lot, completely blocks out all low bass sounds, and has perfect directional sound. They appreciate comfort, and quality. However, some customers have mixed opinions on performance, connectivity, and value.

AI-generated from the text of customer reviews

Select to learn more
Sound qualityQualityComfortBattery lifeValueConnectivityPerformance
1,060 customers mention ‘Sound quality’774 positive286 negative

Customers like the sound quality of the headphones. They say the sound is really good, the noise cancelling is really strong, and it completely blocks out all low bass sounds. They also appreciate the perfect directional sound, and the fact that they have a feature to calibrate noise cancellation.

"...two devices (best I have ever seen), love there's a feature to calibrate noise cancellation, Sony connect app is loaded with features and they come..." Read more

"The good:-Excellent noise cancellation. Completely blocks out all low bass sounds like bus/train engines or traffic, and even manages to..." Read more

"Absolutely amazing headphones. Awesome sound quality and also great build quality. I’m really happy with them. Very comfortable fit...." Read more

"...The noise cancelation is great. At medium volume it cancels out the low hum bus engines and background chatting in cafes etc.,..." Read more

628 customers mention ‘Quality’565 positive63 negative

Customers like the quality of the headphones. They mention that it has a decent solid build, feels premium, and has incredibly good sound quality. They also say that the mic quality is easily good enough to make and receive phone calls while on a walk. Additionally, customers appreciate the solid case with minimal branding. Overall, most are happy with the quality and sound of these headphones.

"...-Really good hard carry case included. Has space for all the accessories that come with the headphones too which is handy...." Read more

"...Mic quality is easily good enough to make and receive phone calls whilst on a walk, and you can invoke Siri to do your bidding...." Read more

"...Charge it every couple of days and you'll be fine. They last for what feelings like forever. Plus USB-C to charge is a lifesaver.**..." Read more

"...The case is a hard-shell it's pretty compact and fits nicely in my rucksack (in the pouch next to my tablet pouch), It has a net pocket for wires on..." Read more

365 customers mention ‘Comfort’321 positive44 negative

Customers like the comfort of the headphones. They say that the headband makes for a comfortable fit even during extended wear. They also mention that the earphone padding feels like silk and the earmuffs are super soft leather. The battery life is fantastic, making them excellent for long train journeys and flights.

"...They look great and are very comfortable, I can wear them for hours before feeling any mild discomfort...." Read more

"...or even M5, the build quality seems great, I love that the plastic is soft to touch, they have excellent connection through Bluetooth and can switch..." Read more

"...the padding on the headband is good too, so they are comfortable for long listening sessions.-Really good hard carry case included...." Read more

"...They are exceptionally comfortable for long periods...." Read more

214 customers mention ‘Battery life’185 positive29 negative

Customers like the battery life of the headphones. They mention that it has a great battery life and long-lasting playback time, allowing them to enjoy their favorite tunes throughout the day.

"...The battery life is great and the they sound amazing!..." Read more

"...-Great battery life. the 30h advertised seems accurate, and means that you rarely have to worry about if they have enough charge...." Read more

"...Easy to connect to iPhone and iPad, they last for ages on a charge, to the point that I keep losing the cable as I charge them so infrequently...." Read more

"...The battery life and quick charging also help. Absolutely solid choice for travelling (noise cancelling on the tube is also a godsent)**..." Read more

298 customers mention ‘Value’157 positive141 negative

Customers are mixed about the value of the headphones. Some mention that it's worth the expensive price, while others say that it is not the cheapest or the most expensive. They also mention that the sound of these out of the box isn't particularly great.

"...when writing the review they are going for £200... and they are worth every penny." Read more

"...-The sound of these out of the box isn't particularly great...." Read more

"...Overall, a good pair of headphones for the money, they look decent, feel comfortable, sound good, and really reduce noise considerably...." Read more

"...They feel quite light, almost cheap, and they don't have the same density I associate with quality that my usual headphones have...." Read more

187 customers mention ‘Connectivity’109 positive78 negative

Customers are mixed about the connectivity of the headphones. Some mention that the ability to connect to two devices is a handy option, while others say that the connectivity has been a letdown. They struggle with primary connection jumping from one device to another and the headphones would frequently disconnect.

"...they have excellent connection through Bluetooth and can switch seamlessly between two devices (best I have ever seen), love there's a feature to..." Read more

"...I still struggle with primary connection jumping from 1 device to another and occasionaly have to manually disconnect 1 device to get the headphones..." Read more

"...Although there is an inbuilt microphone (which I have not had any complaints about from collegues at all over zoom when using it), there is a..." Read more

"...July 2021 edit:These also pair up fine to my Philips Ambilight Smart TV (50pus9005/12), with no issues, I've not used them to listen to live..." Read more

169 customers mention ‘Performance’107 positive62 negative

Customers are mixed about the performance of the headphones. Some mention that it works very well, the app works great, and the buttons work surprisingly well across devices. However, some customers say that the price is too expensive, the ANC helps them function normally, and that the pass through is great. Others say that it doesn't work great with Apple's Dolby AtmosSlide and that some of the features regularly malfunction and are glitchy.

"...With how good the ANC works on these, they are a dream for anyone who had to do a daily commute on public transport...." Read more

"...Only complain is that they dont work seemsly with my XPS laptop, and I need to pair it both to my phone and laptop, to work...." Read more

"...play/pause when putting the headphones on / taking them off works almost perfectly - I rarely use the playback controls on my keyboard when popping..." Read more

"...ANC helps me function 'normally' in environments that people take for granted, supermarkets, park(s) etc...." Read more

They're great.
5 out of 5 stars
They're great.
Superb sound, very easy to use and extremely comfortable. A great product.
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Top reviews from United Kingdom

Theo
5.0 out of 5 stars Brilliant headphones
Reviewed in the United Kingdom on 13 July 2024
Colour Name: BlackPattern Name: SingleVerified Purchase
I bought these on Amazon wearhouse and was well worth it.
They look great and are very comfortable, I can wear them for hours before feeling any mild discomfort. The battery life is great and the they sound amazing!

The noise cancelling is really good, room will go silent when it's active, it has some trouble with wind but other than that it's great.

Active noice canceling. I would say that I find it very hard to hear people when the active noice canceling is on even though it's supposed to filter voices through.

The touch features are responsive. I occasionally turn the volume up when I wanted to skip a song but you get used to that.

Call quality, the microphone is not amazing but it does the job

DO NOT get them wet. These headphones have a terrible waterproof rating. I do use them for exercise but I only really sweat wound the ear cups and not any electronic parts. A friend left his headphones in the bathroom and took a shower, the steam damaged the headphones and he now hears some static.
Avoid rain even if it's light and don't leave them in the bathroom

To close. I absolutely love these headphones and I can say for sure you won't regret buying them. If you're looking at the WH-1000XM5's but the price is a little high, you won't be missing out on any features with these. There's a reason these are so popular.
7 people found this helpful
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harsh
5.0 out of 5 stars Industry leaders
Reviewed in the United Kingdom on 7 April 2024
Colour Name: BlackPattern Name: SingleVerified Purchase
You can't go wrong with these, they are well round headphones, however, no without their shortcomings. The ambient mode/transparency mode is not as good as my AirPods Pro, the sound is not well-balanced and tends to accentuate lows and highs but can be changed with an equaliser through the Sony Connect app, ANC is sometimes too strong for me and tends to give me a slight headache but I think the level of ANC can be adjusted through the app, which is good, I am not a fan that they power on automatically on the ANC mode and not on the last selected mode. I briefly used Bose QC45 before I got this, and they felt more comfortable.

Otherwise, I love them - I really like the design of M4s compared to Bose or even M5, the build quality seems great, I love that the plastic is soft to touch, they have excellent connection through Bluetooth and can switch seamlessly between two devices (best I have ever seen), love there's a feature to calibrate noise cancellation, Sony connect app is loaded with features and they come with a really sturdy case.
9 people found this helpful
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Chris P
5.0 out of 5 stars Incredible noise cancellation.
Reviewed in the United Kingdom on 24 June 2021
Colour Name: BlackPattern Name: SingleVerified Purchase
The good:

-Excellent noise cancellation. Completely blocks out all low bass sounds like bus/train engines or traffic, and even manages to lessen the volume of mids like voices, but not completely block them.

-Ambient pass through mode when covering the right ear cup works really well. Turns on with almost no delay after covering the ear cup, and makes it easy to quickly talk to someone without having to take the headphones off.

-Great sound quality once EQed (read The Bad section for more detail).

-Great battery life. the 30h advertised seems accurate, and means that you rarely have to worry about if they have enough charge. They also give a really accurate charge percentage on android, so you know exactly how much charge you have left.

-Very good build quality. Although they are entirely plastic, they feel really sturdy. The ear pads are very nice memory foam, and the padding on the headband is good too, so they are comfortable for long listening sessions.

-Really good hard carry case included. Has space for all the accessories that come with the headphones too which is handy.

-Companion app that comes with these headphones is pretty good. It has a lot of options to customize, and even has a equalizer, which is mandatory with these headphones in my opinion.

The Bad:

-The sound of these out of the box isn't particularly great. The are very bass heavy, and end up just sounding extremely muddy when compared to my previous bluetooth headphones (Audio Techinca M50xBT). Thankfully the app that comes with these headphones has an equalizer that works well enough to solve this problem. After equalization (The setting I used was the 1k slider at +4 and the 2.5k at +6) these sound about as good as the M50xBT. It's just a shame that they don't come better tuned out of the box.

-The touch sensitive pad on the side doesn't work as well as I hoped. It can be quite hard to get it to do what you want it to do. Many times I have tried to get a song to pause or resume playing, and have been completely unable to do so. Some times it does work fine, but the times it doesn't work well have led to a lot of frustration. The touch pad can also be prone to accidental inputs from time to time. This has mostly happened when wearing the headphones around my neck when not listening to music, and I find that they have started playing by themselves after pausing them.

-The wear detection on these doesn't work as well as I hoped either. I have found many times that after taking them off my head and putting them around my neck that the music will resume playing after about 20 seconds. I've found that it works for very short periods, but if you are going to take them off for an extended period you are better off just pausing the music yourself.

-The last thing is very minor, but I found the adaptive sound control function included with the app no good. It tracks what you are doing, and adjusts the noise cancellation appropriately, so if you are waking it turns off ANC and lets sound sound through so you can hear your surroundings, but if you are standing still it turns the ANC back on. It's cool in practice, but I've found that because it uses the location service on your phone the whole time you are using the headphones to determine if you are walking or not, it ends up just draining your phones battery. I've ended up just using the custom button on the headphones and switching between the modes myself and not using the adaptive sound control at all.

Overall I would 100% recommend these, even with the few problem I have encountered with them. With how good the ANC works on these, they are a dream for anyone who had to do a daily commute on public transport. Wearing them really feels like you are in your own bubble and completely isolated from the outside world.
20 people found this helpful
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Top reviews from other countries

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Casper L.
5.0 out of 5 stars Dreamy
Reviewed in the United States on 24 January 2024
Colour Name: BlackPattern Name: SingleVerified Purchase
These headphones transported me into the music. The sound was brilliant and they worked much better than I could ever imagine. They felt so soft and were quite easy to use. Sadly, I have a jaw disorder and the type of fit simply caused too much pain, so I had to return them. This is fully my own issue and they aren’t actually tight or uncomfortable in general. If I didn’t have TMJD, I don’t think I’d ever take these off. I felt like I was in my own wonderland. I miss them all of the time.
One person found this helpful
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Deniz küçük
5.0 out of 5 stars Ses kalitesi perfect
Reviewed in Turkey on 30 July 2024
Colour Name: BlackPattern Name: SingleVerified Purchase
Kalite
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Greg
5.0 out of 5 stars Bluffant
Reviewed in Belgium on 29 July 2024
Colour Name: BlackPattern Name: SingleVerified Purchase
La première chose qui m’a surpris c’est la légèreté du casque, il est vraiment très agréable à porter même après plusieurs heures. Ensuite la facilité d’utilisation, il se connecte très rapidement, les gestes deviennent vite des réflexes. La qualité du son est pour moi très bonne, je ne suis pas un spécialiste je ne saurais pas vous dire si les médiums sont meilleurs ou pire que sur un autre. Le son est top. La réduction de bruit est performante, vraiment je n’ai rien à reprocher à ce casque. A part peut-être pour l’arceau qui ouvert au maximum appuie sur le sommet du crâne et peut déranger au bout de longue sessions d’écoute.
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Tina Grechenko
5.0 out of 5 stars Decent one
Reviewed in the Netherlands on 4 June 2024
Colour Name: BlackPattern Name: SingleVerified Purchase
My nerdy boyfriend spent a lot of time to choose headphones, he were choosing between this model and next model “The Sony WH-1000XM5”. The biggest difference between these two is best active noise canceling at last model WH-1000XM5. But for him it was more disadvantage, because he’s using his headphones every day while cycling or training at gym. So it was important to not block all sounds from outside.
Everything else - materials, quality etc is really good
I gifted this headphones to him and now want to buy the same for me too :)
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Tina Grechenko
5.0 out of 5 stars Decent one
Reviewed in the Netherlands on 4 June 2024
My nerdy boyfriend spent a lot of time to choose headphones, he were choosing between this model and next model “The Sony WH-1000XM5”. The biggest difference between these two is best active noise canceling at last model WH-1000XM5. But for him it was more disadvantage, because he’s using his headphones every day while cycling or training at gym. So it was important to not block all sounds from outside.
Everything else - materials, quality etc is really good
I gifted this headphones to him and now want to buy the same for me too :)
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Zerberus
5.0 out of 5 stars Der Vorgänger wurde sinnvoll im Detail verbessert was das Produkt insgesamt noch attraktiver macht.
Reviewed in Germany on 10 December 2023
Colour Name: BlackPattern Name: SingleVerified Purchase
In der Angebotswoche am 24.11.23 für 209 Euro bestellt und wie ich eben beim Sichten meiner Bestellhistorie festgestellt habe, wurde der Vorgänger vor vier Jahren und sieben Monaten (24.03.2019) ebenfalls bei Amazon bestellt. Der XM3 war damals deutlich teurer 279 Euro, weil regulär und nicht im Angebot gekauft. Ich benutzte diesen Kopfhörer in den vergangenen vier Jahren und sieben Monaten täglich auf dem Weg zur Arbeit und zurück (Fahrrad und anschließend S-Bahn) sowie auch darüber hinaus sehr oft (insgesamt mindestens zwei Stunden am Tag) und das Vorgängermodell hat über den gesamten Zeitraum nie enttäuscht oder in den Produkteigenschaften nachgelassen. Ich wurde immer mit qualitativ hochwertiger Wiedergabe und hervorragendem NC verwöhnt. Damals habe ich mich vor dem Kauf intensiv informiert und mir die vergleichbaren Modelle der namhaften Konkurrenzfirmen angesehen und angehört. Kein Modell hat mir klanglich und optisch so zugesagt wie der XM3. Wegen der guten Erfahrungen in der Vergangenheit habe ich die gleiche intensive Recherche diesmal ausgelassen und sofort den XM4 bestellt, weil ich mir, obwohl der alte Kopfhörer noch tadellos funktioniert, etwas Neues gönnen wollte.

Im Design gibt es, abgesehen von der etwas dünneren Polsterung am Kopfbügel und der überall deutlich matteren und damit für mich edler wirkenden Kunststoffoberflächen keinen Unterschied. Die gerasterte Verstellung der Kopfbügel ist jetzt stabiler ausgeführt was zur Folge hat, dass die Stufen straffer und fester einrasten. Was man gleich spürt, wenn man den Kopfhörer aufsetzt, ist der etwas festere Sitz, weil die Bügel mehr Anpressdruck erzeugen. Das wird von mir äußerst positiv zur Kenntnis genommen, da dadurch der Kopfhörer bei Bewegungen besser fixiert bleibt, ohne den sehr guten Tragekomfort zu beeinträchtigen. Das NC war beim XM3 schon auf höchstem Niveau, hier wurde speziell im Tieftonbereich noch einmal nachgebessert. Niederfrequente Störgeräusche in der S-Bahn oder im Bus werden jetzt noch besser weggefiltert. In Bezug auf die Klangqualität habe ich die stärkste Veränderung wahrgenommen. Hoch- und Mitteltöne werden etwas stärker betont was zu einem insgesamt deutlich wahrnehmbaren transparenteren Klangbild führt. Stimmen z.B. rücken dadurch etwas mehr in den Vordergrund ohne dabei das akustische Gesamtbild zu dominieren. Auch die Bässe erscheinen mir nun konturierter und trotzdem immer noch satt wie ich es vom Vorgänger gewöhnt war. Der Klangcharakter hat sich nicht dramatisch verändert, aber der Klang wurde dadurch insgesamt verbessert. Für mich hat sich der Wechsel auf den Nachfolger damit bereits mehr als gelohnt.

In der Funktionalität gibt es nun, optional wählbar, das "Speak To Chat“-Feature. Wird die Funktion in der App scharfgeschaltet, erkennt der Kopfhörer wenn man spricht und schaltet dann die laufende Musik still und überträgt bzw. verstärkt die Umgebungsgeräusche, was dann eine Unterhaltung ermöglicht wie wenn man keinen Kopfhörer mit NC-Funktion auf dem Kopf trägt. Die Länge der Unterbrechung ist in der App einstellbar und die Musikwiedergabe wird fortgesetzt, wenn innerhalb der gewählten Zeit kein Gespräch mehr durch die Mikrofone festgestellt wird. Ebenfalls neu ist die Möglichkeit den Kopfhörer über Bluetooth gleich mit zwei Geräten zu verbinden. Gut im Homeoffice wenn man Musik hört und dabei keinen eingehenden Anruf verpassen will.

Über den bequemen Tragekomfort, die starke Akkulaufzeit und die sehr gut gestaltete App mit vielen Möglichkeiten den Klang und die Funktionalität zu verändern, will ich nichts mehr schreiben, da es hier überhaupt nichts auszusetzen gibt. Viele reklamieren, das APTX-HD fehlt, aber bei AAC und auch bei SBC gibt es keine klanglichen Abstriche zu vermelden, wenn man keine hochaufgelösten Audiosignale wiedergibt. Für Hi-Res-Audio ist im XM4 der von Sony entwickelte LDAC Codec zur Übertragung integriert. Damit höre ich mir alle Musiktitel an, auch die von Spotify, da dieser Codec in den neueren Android-Versionen sowieso integriert ist. Mein Samsung-Handy wählt diese Übertragungsart sogar automatisch aus, wenn ich den Kopfhörer damit verbinde. Bluetooth-Verbindungsprobleme hatte ich auch bei diesem neueren Modell noch nie.

Fazit: Der bereits sehr gute XM3 wurde im Detail überarbeitet was zu einem transparenteren Klangbild im Mittel- und Hochtonbereich geführt hat. Der Bass erscheint mir etwas straffer und das Klangbild wirkt insgesamt offener und freier. Das NC ist bei tieffrequenten Störgeräuschen ebenfalls verbessert worden. Auch die neuen Funktionalitäten in Verbindung mit der strafferen Mechanik der Ohrbügelverstellung und der edleren, weil matteren Oberflächenbeschaffenheit des Kunststoffs, führen bei mir zu einer großen Zufriedenheit bei diesem Kauf. Insgesamt wurde hier genau an den richtigen Stellen verbessert, wodurch sich die Qualität eines sehr guten Produkts noch einmal wirksam verbessert hat. Ganz klare Kaufempfehlung, insbesondere bei dem günstigen Preis.
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