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Sony PlayStation 4 Platinum Wireless Headset

Platform : PlayStation 4
4.2 4.2 out of 5 stars 1,869 ratings

About this item

  • Built-in mics capture your voice and cancel out distracting noise, no matter how you’re wearing your headset
  • A lightweight, durable design that is comfortable to wear for hours, with an extended-life battery so you can stay in the game longer between recharges
  • Multi-device compatibility
  • 71 virtual surround sound: Experience highly positional virtual surround sound powered by revolutionary 3D audio technology

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Customer reviews

4.2 out of 5 stars
1,869 global ratings

Customers say

Customers like the appearance of the headphones. They also appreciate the connectivity. However, some customers have mixed opinions on the sound quality, quality, comfort, performance, value, and battery life.

AI-generated from the text of customer reviews

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AppearanceSound qualityQualityComfortPerformanceValueBattery lifeConnectivity
26 customers mention ‘Appearance’26 positive0 negative

Customers are satisfied with the appearance of the headphones. For example, they mention it looks good, has a brushed steel looking headband, and has fully black ear cups. Some say it has one of the best surround effects they've experienced in a headset and a nice headset. That said, most are happy with the quality and the deluxe presentation box.

"...I'm happy with the overall sound quality: Sounds are very clear and crisp with decent range; dialogue sounds great and shots from an assault rifle..." Read more

"...In terms of design they look beautiful, with the almost brushed steel looking headband and fully black ear cups, both of which work nicely together...." Read more

"...These have a nice metal band and should last for a while.Sound control:..." Read more

"...Pros:- 3D sound is fantastic, crisp and accurate. Best I've used for gaming. Music sounds perfect with this too.-..." Read more

153 customers mention ‘Sound quality’102 positive51 negative

Customers are mixed about the sound quality of the headphones. Some mention that the sound is great, they love the 3D sound and 7.1 virtual surround sound. However, others say that the lack of support for the 3d sound, 3D audio is only available for select games, and the mute and volume control do not work.

"...I recommend the Tritton Kama headset as the sound quality is really good, mic is very clear and very little background noise and only costs £20...." Read more

"...And i really am glad i spent the money on this, Sound Quality is Brilliant, Treble & Mids are crisp and clear, the bass could be a little deeper..." Read more

"...It has an excellent sound quality and makes it extremely easy to locate your enemies in combat games. All the sounds are clear and loud...." Read more

"...It did sound great, you could really hear the full spectrum of sounds around you, from the biggest explosions, gun fire and mechanical roars to the..." Read more

102 customers mention ‘Quality’64 positive38 negative

Customers are mixed about the quality of the headphones. Some mention that they feel like a quality pair of headphones, with good build and sound quality. However, others say that they felt extremely cheap, with most of the body made of cheap and flimsy materials.

"...♦ Final Thoughts ♦Undoubtedly, this is a very good headset... But is it worth the price tag of £130 (at the time of writing this review)?..." Read more

"It's clearly the best wireless headset that is compatible with Playstation 4...." Read more

"...points, but unfortunately because of its drawbacks, leaves you feeling a bit underwhelmed, especially at the price they're asking for it...." Read more

"These headphones are excellent. For the price you get very good quality audio...." Read more

75 customers mention ‘Comfort’43 positive32 negative

Customers are mixed about the comfort of the headphones. Some mention that they are super comfortable and don't hurt, while others say that the head is a bit tight and gets a little uncomfortable. The tops of their ears were painful and their head felt squashed. The only issue they have is it can get very warm on their ears and the platinum dongle seems to get extremely hot.

"...Very comfortable and easy to customise using the companion app, and music sounds good through them too...." Read more

"...After a couple of days use, there is a bit of a pinch from the headset, however I think this should loosen up after more use as it stretches out,..." Read more

"...I also find it to be quite a comfortable headset, and the battery life definitely is lasting to what it states, able to get 4 or 5 evening gaming..." Read more

"...went on though, they have slackened off and are now actually super comfortable, and what's better is they don't ever slip or fall off either, which..." Read more

29 customers mention ‘Performance’12 positive17 negative

Customers are mixed about the performance of the headphones. Some mention that they work extremely well, great for gaming or conference calls, and work seamlessly with PlayStation. However, others say that one ear stopped working after only a few months. The USB cable to charge the headset doesn't seem to work. There are days in which it works others.

"...mine after a very short use had a major fault, the left driver would just stop working...." Read more

"...The platinums tick two of those boxes, the mic is good and the functionality works well, but they're quieter than the 2.0’s and definitely not as..." Read more

"...The metal headband serves very little use, as the ear cups adjust by sliding up and down inside the inner plastic section...." Read more

"It does its primary job very well: surround sound and mic, connected wirelessly to my PS4 or PC...." Read more

27 customers mention ‘Value’15 positive12 negative

Customers have mixed opinions about the value of the headphones. Some say it's worth the price tag of £130, while others say it isn't quite worth the money. Some customers also mention that the switches are cheap and rattle on a supposedly premium headset.

"...So, Definitely Worth The Money!" Read more

"...format for circa £120 - these Platinum headphones are a collosal rip off at full price...." Read more

"...Undoubtedly, this is a very good headset... But is it worth the price tag of £130 (at the time of writing this review)?..." Read more

"...but everything else about them is good, but its overpriced for what you get...." Read more

21 customers mention ‘Battery life’14 positive7 negative

Customers are mixed about the battery life of the headphones. Some mention that it has great battery life, while others say that it doesn't seem to last more than a few hours. Some customers also dislike that the battery lasted only 6 months and won't charge anymore.

"...I also find it to be quite a comfortable headset, and the battery life definitely is lasting to what it states, able to get 4 or 5 evening gaming..." Read more

"...with the set i bought as theough no fault of of amazon they stopped holding a charge. But well after the 30 days in which returns are accepted...." Read more

"...∙ Dual internal noise-cancelling microphones.∙ Improved battery life..." Read more

"...on screen notifications of everything you do, including mute and remaining battery life - something you simply don't get with 3rd party sets...." Read more

24 customers mention ‘Connectivity’6 positive18 negative

Customers have issues with the Bluetooth connectivity of the headphones. They mention that it loses connection with their PC and PS4. The Bluetooth is not so good and the headset starts to lose connection with PS4 when they sit back or go away like more than 2 meters. Some customers also say that the headset is not bluetooth compatible but operates on a 2.4GHz wave.

"...The compromise is that it is only stereo and is not wireless.*****..." Read more

"...The headset started to lose connection with PS4 when I sit back or go away like more than 2 meters...." Read more

"It does its primary job very well: surround sound and mic, connected wirelessly to my PS4 or PC...." Read more

"...no bluetooth integration for taking calls..." Read more

My pros & Cons gives you the option to decide for yourself.
3 out of 5 stars
My pros & Cons gives you the option to decide for yourself.
This review & pic is after 3 years of use.Pros:- 3D sound is fantastic, crisp and accurate. Best I've used for gaming. Music sounds perfect with this too.- If you play a game relying on the tootsie steps - this is a banging A+ choice. ( CoD audio obviously does not apply as that's just their faulty skills in game audio development. )- Built in Mic. 100% awesome with absolutely amazing quality; not only can it hear from two rooms away, your voice isn't "overwhelming" like you're ordering a cleanup on isle 3. (Your epic farts will be heard fyi.) See cons to mic below.Neutral -- These are not noise cancelling, audio does leak but not immensely.- If set up wired - buttons on headset (mute, volume control) do not work. They do work if you use the bluetooth feature.Cons -- It gets uncomfortable on the top of the head after 3+ hours of use. For the price this alone should be better.- The bluetooth is the ultimate definition of crap. Broke after 3 days, replacement broke after 2 weeks despite leaving it in the port & not touching.- The headset itself survived just past it's warranty where it inevitably snapped in the most ridiculous spot - right at the hinge of the right side. Unrepairable and honestly ridiculous considering how careful I've always been. Sound still works though, so, yey?- Mic --> its build in, so it's basically on your left jaw/ neck... if you swallow your own spit your party members can hear it. If you swallow a drink unmuted, you should just hook yourself up with an OnlyFans account right away. "ASMR Ultimate" would be an understatement.Up to you to decide though. My review is as honest as I can be. 👍🏻
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Top reviews from United Kingdom

Stephanie
5.0 out of 5 stars Great headset, worth the money
Reviewed in the United Kingdom on 20 January 2017
Verified Purchase
EDIT 3*** (Edits 1 and 2 came before this, i will leave them there as it details the process I had to go through before getting a working headset)

I have purchased a third headset from Argos and there is no buzzing! I haven't had the headset for long but from what I've read, if it doesn't buzz straight away then you should be fine.

This is what I've done. I waited until all original stock of the headset was gone before buying from a new batch. The new batches DO NOT BUZZ so I will be rating this product purely on how good it is and not the issues it had at launch.

Really good sound quality, definitely an improvement over the Gold headset. Very comfortable and easy to customise using the companion app, and music sounds good through them too. The mic isn't brilliant but is an improvement over the Golds. If you're looking for a headset with a really good mic there are much better options for much less. I recommend the Tritton Kama headset as the sound quality is really good, mic is very clear and very little background noise and only costs £20. The compromise is that it is only stereo and is not wireless.

*****What follows is no longer an issue if you have a headset from new stock*****
Although, I'm having an issue where if a USB cable is not connected to charge the headset I get a buzzing noise. This will only stop if I plug the USB back in.
This may just be a fault for my headset though, I've contacted Sony and will update this review once I have a response, to 5 star if this issue is resolved.
*EDIT*
After a few emails with playstation getting me no where, I have returned my headset. Everything I've said prior in this review is still true, but as I have seen that many other people are experiencing the same buzzing issue as me I am lowering my rating.

I will likely still be buying another pair to see if the buzzing was a one off, but if the second pair also have issues, I will be lowering this even further.

A £130 headset by Sony should not have basic issues like theses, especially when the previous model worked perfectly and still does after years of use.

*EDIT 2*

I purchased a second headset from argos and I have the exact same issue as before. I will be keeping this headset as the buzzing isn't an issue so long as sound is coming through the speakers, but it is still disappointing that Sony has not spoke out about the issue as of yet.

It seems that the fault may be due to a grounding issue causing a build up of charge. This would explain why it only occurs when not plugged in because while the wire is connected, it acts as a route to ground. Although what ever the cause is, with it being so common, it is likely a fundamental issue with the design of the headset, and unlikely to be an error with the manufacturing.
30 people found this helpful
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SiAnd
5.0 out of 5 stars Definite Purchase For An Upgrade!
Reviewed in the United Kingdom on 2 June 2021
Verified Purchase
I bought this Sony Platinum Headset as my old headset was giving up more as the weeks went on, and have reading multiple reviews and trying two previous Wireless Headsets (not sony) and giving a constant "hissing" interference, i decided this was the best option to go for..

And i really am glad i spent the money on this, Sound Quality is Brilliant, Treble & Mids are crisp and clear, the bass could be a little deeper but thats just personal preference..

I also find it to be quite a comfortable headset, and the battery life definitely is lasting to what it states, able to get 4 or 5 evening gaming sessions from a full charge which would be roughly 14 or 15 hours.

So, Definitely Worth The Money!
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MyKeyReviews
4.0 out of 5 stars Better than the previous model, but is it really worth the extra cost?
Reviewed in the United Kingdom on 23 January 2017
Verified Purchase
♦ Introduction ♦

Over the years, I have purchased every version Sony's over-eared wireless PlayStation headset, ranging from the  Wireless Stereo Headset , Pulse Headset  & Gold Headset . Each model was an improvement over the previous which the Platinum headset offers, but is the quality difference big enough to warrant it being twice the price (at time of review) that of the previous Gold headset?

There are several improvements that the Platinum headset has to offer:
∙ "Enhanced" 7.1 Virtual Surround Sound.
∙ 3D Audio.*
∙ Dual internal noise-cancelling microphones.
∙ Improved battery life (increased to 8-11 hours compared to previous 6-8, dependant on volume levels).

*3D audio is only available for select games and on launch of the headset, there was only a measly three games available for such feature and these must be uploaded onto the headset via the 'Headset Companion App' which can be downloaded for free on the PlayStation Store.

♦ Box Contents ♦

∙ Platinum headset.
∙ Soft carry pouch.
∙ Wireless USB dongle.
∙ Micro USB cable (quite short in length).
∙ 3.5mm Audio Cable.
∙ Instruction manuals.

♦ Build Quality & Style ♦

Many argued on the previous model that most joints were made from cheap plastic and broke easily; my argument is that if you treat items with care, there's more of a chance they won't break. I have had my "cheaply made" Gold headset for three years now and is still going strong.

That said, the Platinum headset has improved on the build quality greatly with a much sturdier construction, including on the joints and the headband is of an alloy construction.

Design wise, they look great! Mainly a black theme with the side plates being a matte black and a small PlayStation emblem in a gloss black; with the outside of the ear cups having a brushed black metal effect and the inner part of the ear cups being a royal blue colour.

♦ Set-Up ♦

For mobile phones and other similar devices, just connect the headset and device via the included audio cable. You can also connect the headset to your Dualshock 4 controller via the cable if you do not want to use it wirelessly.

- Pre PS4 Wireless Set-Up -
To get the most out of the Platinum headset, you will need to download a sound profile to the headset:
1) Go to the PlayStation store and download the 'Headset Companion App'.
2) Connect the headset to the PS4 via the micro USB cable.
3) Load up the companion and and select the appropriate headset type, in this case it would be the "Platinum Headset".
4) View the catalogues and select your first sound profile i.e. "Shooter".
5) Select the second sound profile of your choice.
6) Click next and follow through until you get to upload.
7) DONE.

When you turn on the headset, there are two options on the slide '1' or '2' this is how you enable the uploaded sound profiles.

- PS4 Wireless Set-Up -
1) Charge up the headset if you haven't already.
2) Insert the USB dongle into the PS4 then power the PS4 on.
3) Turn the headset on (located on left); select either '1' or '2'.
4) On the PS4 user interface, go to: SETTINGS - DEVICES - AUDIO DEVICES.
5) Ensure the 'Input Device' and 'Output Device' have 'USB Headset (Wireless Stereo Headset)' selected.
6) I would suggest having 'Output to Headphones' on as 'All Audio'.

If you're in a party chat, go to the party settings and select 'Prioritise Party Chat'.

If you've used the Gold headset before, then adjusting the buttons on the headset will be easy to understand (though you may have to get used to the newer layout), but if you haven't, it's important to note that there are TWO different volumes to adjust:
1) '- Volume +': This is for the overall volume decrease and increase.
2) 'Chat/Game': This is to adjust the ratio of volume between chat and game.

I would suggest bumping up the main volume a bit and then adjust the ration between chat and game.

Other buttons available are 'mute' which if pressed with mute the microphone, but if held for a couple of seconds will activate the sidetone feature (so you can "hear" yourself) and hold again to increase sidetone sensitivity and again to turn that feature off. Personally I didn't think the sidetone feature added much, which is a shame because the previous versions never had good sidetone either.

On the right ear cup is the 3D audio / VSS mode; it's a simple on or off switch.

♦ Comfort & Audio Quality ♦

- Comfort -
The lower headband surprised me; it doesn't look like much, in fact it's just a strip of silicone, but it does the job of supporting the headset and is genuinely comfortable on the head. As for the ear cushions, they're extremely soft, so no qualms there.

After a couple of days use, there is a bit of a pinch from the headset, however I think this should loosen up after more use as it stretches out, though so far even after more than an hour, I hadn't felt the need to take it off because the pressure is too much.

- Sound Quality -
In general, I'm happy with the overall sound quality: Sounds are very clear and crisp with decent range; dialogue sounds great and shots from an assault rifle amongst other audio (Battlefield 1) sound fantastic! Though there was some bass missing, however this is where it gets a bit confusing: Hooking the headset to my mobile phone and playing a song that's bass heavy, this headset WILL deliver; so why is it lacking in games such as BF1 or CoD:IW? One plausible answer is possibly down to sound profiles which are holding it back. I would personally recommend the 'Bass' sound profile over the 'Shooter' as this gives a bit more "oomph" in bass.

3D audio is something to be excited about... When more games are released with this support. Naughty Dog has shown a great example with their 3D audio compatibility with Uncharted 4. Let's hope other developers follow suit, otherwise this feature will become pointless.

Whilst the sound quality in general is very good, it isn't really a huge leap from the previous model of this headset which may make some users of the previous headset feel a tad underwhelmed.

- Mic Quality -

The microphone can really deliver. I have tested it in various ways: Going into the microphone sensitivity settings to playback my voice in real time; recorded footage on the PS4 with me talking and getting friends to give me feedback within a party chat. All of which came back with positive results: Very clear audio.

I have read from some people that they have experienced a crackling sound when using the microphone; I have yet to experience it, if I ever will.

♦ Final Thoughts ♦

Undoubtedly, this is a very good headset... But is it worth the price tag of £130 (at the time of writing this review)? Apart from the much better build quality, there isn't a major leap in quality that makes me feel like saying, "Yeah! This headset was well worth paying twice that of the Gold headset!". I think £100 or less would be more reasonable.

Nevertheless, it's your money, so it's really down to your choice. If you don't mind splashing out extra cash for the latest model there's nothing to stop you from doing just that, after all this is a very good headset to have; though if this one is out of your price range, going for the  Gold Headset  isn't a bad choice if you want to conserve some cash.
53 people found this helpful
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Top reviews from other countries

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Gotu
4.0 out of 5 stars Better than pulse 3d and more but
Reviewed in India on 11 December 2023
Verified Purchase
I had the gold headsets previously, the VSS feature was amazing, i bought platinum for ps5 not knowing that ps5 do not allow VSS feature and platinum supposedly has better VSS compared to gold headset

Still with that option locked out, this sounds better than pulse 3d, arctis pro, nova 1 and corsair hs80 and razer blackshark v2x, a must buy for ps4 for sure but not for ps5, if i had the ps4 i would not touch any other headset due to VSS here but ps5 is forcing its tempest 3d audio, except if you use the optical out way to get rid of it, no optical in in these headphones though but some dacs have it
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Paul
2.0 out of 5 stars bad connection
Reviewed in the Netherlands on 11 March 2021
Verified Purchase
This headset has sujperb sound quality, but the connection is really poor. The receiver is in the PS5 rear USB port. I sit about 2,5meters away and the headset constantly looses signal. About 3 times a minute. If i stick the receiver in the front USB it's a bit better, but still looses signal about once every minute. Note: There is a direct line of sight, so no metal objects in between.
Battery lasts about 4 hours. Really short. That must be the reason why so many videos are out there of people changing the battery themselves for a bigger one. If only I had know this before buying.

Buttons are small and unreadable. on the other hand: I only use on and off, the rest of them are always in the same position.

I would not recommend this item for active gamers. You need the constant connectoion.
I bought a wired 3d headset and connected that to my controller. Never looses signal.
And now I use this sony headset only for Zoom and Teams :(
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Lobélie brillaud
5.0 out of 5 stars Casque platinum oh top design son et performance
Reviewed in France on 9 March 2019
Verified Purchase
Bonjours ;

Après avoir reçu mon casque 1 jours avant la dates prévu

Je viens vous donner un avis constructif sur se casque platinum pour ps4

Commençons sur le design casque super joli est très léger à porter pas dérangeant pour les oreilles même à longue durée robuste est solide avoir avec le temps

Maintenant niveaux sonor sont 7.1 avec un effet 3D compatible pour certains jeux

Mais le son est bien là on n’en prend plein les oreilles surtout pour des FPS ou on entend les pas des ennemies ou le moindre bruit

La basse est bien présente est le réglage des voix et du fond sonore sont très pratique

Après il vaux le casque gold à 90euro mais pas sur sa durée ou le gold est en mousse et plus fragile que le platinum

Donc même si il est chère pour des joueurs pro je vous le conseil sans hésiter
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D.R.C
5.0 out of 5 stars Buenos auriculares
Reviewed in Spain on 18 December 2017
Verified Purchase
Un gran acabado con buenos materiales y sobre todo buen sonido, a pesar de ser 7.1 virtual el efecto está muy conseguido, todavía no he probado ningún juego con audio 3D pero tiene muy buena pinta, la única pega es que en algunos momentos como en conversaciones se escuchan algo bajos y tienes que darle volumen y de repente cuando empieza la acción se escucha tan alto que tienes que bajarlo... Supongo que será cuestión de configurarlos con la aplicación para la PS4.
Sobre la batería no puedo hablar pero los he utilizado tres horas seguidas y el indicador de la batería seguía lleno, así que tiene pinta de durar bastante, además no es necesario conectarlos a la consola para cargarlos, se pueden cargar directamente a la corrupción con un cargador de móvil normal (con micro usb), exactamente igual que el mando.
A parte de todo esto vienen con un saquito negro de tela en el que se pueden recoger, algo que se agradece.
También decir que son muy cómodos, como ya he dicho mi primera sesión de juegos con ellos ha sido de tres horas y no me han molestado en absoluto (utilizo gafas), es como si no los tuvieras puestos.
Por el momento estoy muy contento con ellos y los recomiendo a pesar de que son algo caros... Todo hay que decirlo.
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Bluebird550
5.0 out of 5 stars Really good sound quality, comfort and connection
Reviewed in Australia on 17 July 2020
Verified Purchase
Had the headphones for about 3 months. I use the mainly for PS4 (games/netflix etc), but also for spotify, zoom etc on my Mac. Best headphones I have ever had. So nice to have great sound quality and comfort - without the restriction of a connection wire. Strong signal - very happy with the quality of construction, style, sound and rechargeable battery life.
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