- Hardcover: 208 pages
- Publisher: John Wiley & Sons; 1 edition (3 Oct. 2014)
- Language: English
- ISBN-10: 1118910907
- ISBN-13: 978-1118910900
- Product Dimensions: 16 x 2 x 23.6 cm
- Amazon Bestsellers Rank: 360,280 in Books (See Top 100 in Books)
- See Complete Table of Contents
The Responsive City: Engaging Communities Through Data-Smart Governance Hardcover – 3 Oct 2014
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From the Inside Flap
Urban government in the United States today is at a critical juncture. Never before over the last century has there been such a need to change the way city hall works. And never has there been such an opportunity to do it. From the Introduction
Local and state governments are increasingly called on to solve real problems for their constituents and deliver critical services using limited resources. Yet the way in which local governments typically operate has created a wide gap between citizens expectations and results. The emergence and widespread adoption of new technologies among citizens and government has created a sea change as these new tools empower municipal leadership to explore new opportunities to help the public sector break out of its hierarchical and rule–driven structures and reinvent itself.
The Responsive City: Engaging Communities Through Data–Smart Governance highlights the promising intersection of government and data through vivid case studies featuring municipal pioneers and big data success stories from Boston, Chicago, New York, and more. This is the ultimate resource for public officials, government staff, and civic leaders to understand how to leverage new technologies and data platforms to fulfill the promise of effective and efficient local government.
From the Back Cover
PRAISE FOR THE RESPONSIVE CITY
In these pages, Goldsmith and Crawford expertly chronicle the now–global movement to improve governance through technology. Chicago embraced that movement early to become the leader in effectively leveraging data to meet the demand for a more responsive city.
Rahm Emanuel, Mayor of Chicago
Steve Goldsmith and Susan Crawford offer a fascinating report from the frontier of innovation in government with the engaging stories of citizens working to replace the bureaucratic systems of the past with effective and accountable government for the twenty–first century.
Newt Gingrich, former Speaker of the House of Representatives
Focusing on outcomes for (and with) the public instead of compliance with rigid procedures is the hard work of local government in the twenty–first century. Goldsmith and Crawford show the way with real–world examples and an infectious optimism. This book matters to everyone who cares not just about city hall but about trust and faith in government in the modern era.
Jennifer Pahlka, founder and executive director, Code for America; former U.S. Deputy Chief Technology Officer
As citizens demand more responsive services and revenues continue to shrink, cities have no choice but to innovate. In his brilliant career as mayor of Indianapolis, Steve Goldsmith did just that. Today he is known as one of the leading experts in governance. The Responsive City breaks new ground and sets new standards for excellence in government.
Ed Rendell, former Governor of Pennsylvania
Government has a responsibility to be as effective as possible with each and every dollar it spends. The new technologies that this book so expertly brings to life are helping Indiana every day find breakthrough solutions to important public issues.
Mike Pence, Governor of Indiana
The Responsive City is a slam–dunk guide for mayors, policymakers, and anyone with a stake in the future of America s cities. Goldsmith and Crawford demonstrate that data may well be the single greatest catalyst for change in urban governance since the dawn of the Progressive Era.
Kevin Johnson, Mayor of Sacramento; President, United States Conference of Mayors
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