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Success as a Mediator For Dummies Paperback – 10 Apr 2012

4.0 out of 5 stars 1 customer review

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Frequently bought together

  • Success as a Mediator For Dummies
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  • Making Mediation Your Day Job: How to Market Your ADR Business Using Mediation Principles You Already Know
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  • Mediator's Handbook
Total price: £33.78
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Product details

  • Paperback: 360 pages
  • Publisher: John Wiley & Sons; 1 edition (10 April 2012)
  • Language: English
  • ISBN-10: 1118078624
  • ISBN-13: 978-1118078624
  • Product Dimensions: 18.8 x 1.9 x 23.4 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 922,908 in Books (See Top 100 in Books)
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  • See Complete Table of Contents

Product description

From the Back Cover

Everything you need to become a master mediator

To be an effective mediator, you need to learn and fine–tune a variety of special skills, from remaining calm and neutral, to breaking impasse, to marketing your business with diligence. Whether you have a background in law or you′re brand–new to the field of conflict resolution, this guide gives you everything you need to enter the exciting world of mediation.

  • Say yes to success find out how to choose a market that holds the greatest potential for success and obtain the training to pursue that market

  • Mediation strategies 101 get a handle on the fundamental techniques used in mediating, like anchoring, framing, trust–building, brainstorming, problem–solving, and logrolling

  • Put your skills to the test take a tour of the various situations you′ll have to navigate during a mediation, and how to establish and maintain your authority while also helping the parties resolve their disputes

  • Drumming up business discover how to market yourself and your services, grow your business through networking and referrals, and understand the ins and outs of the business side of mediation

Open the book and find:

  • Advice on finding the perfect mediation market for you

  • The required education and training

  • Helpful hints to network with other mediators in the community

  • The best mediation style for your dispute

  • Conflict resolution styles, strategies, and tactics

  • Field–tested ways to break through impasse

Learn to:

  • Resolve disputes, offer advice, and facilitate discussion

  • Remain neutral, calm, and in control

  • Succeed as a private–practice mediator

About the Author

Victoria Pynchon is a mediator, author, speaker, negotiation trainer, consultant, and attorney with 25 years of experience in commercial litigation practice. Joe Kraynak is a professional writer who has contributed to numerous For Dummies books.


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Top customer reviews

Format: Paperback Verified Purchase
A good read. It is clearly written for the US market but that's fine.
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Most Helpful Customer Reviews on Amazon.com (beta) (May include reviews from Early Reviewer Rewards Program)

Amazon.com: 4.5 out of 5 stars 29 reviews
3 of 3 people found the following review helpful
5.0 out of 5 stars A great practical guide 28 Mar. 2012
By Christopher G. HIll - Published on Amazon.com
Format: Kindle Edition Verified Purchase
With my new foray into the world as a mediator, I am of course looking for all of the practical guidance that I can get. While the satisfaction of helping people resolve their disputes will be a reward in itself, I would like to make this a larger part of my construction counseling practice. Vickie's new book gives great practical advice on everything from various techniques of mediation (facilitative, evaluative and the like) to ways to make money as a mediator.

Where her prior book gave great anecdotes and stories to illustrate conflict resolution in a more general sense, her new "Dummies" book is focused exclusively on the practice of mediation. Like the other books in the "Dummies" series, it starts with a great overview and outline of the various chapters and moves forward in a manner that allows a reader like me to read it cover to cover or to find just what I'm looking for. As a newly minted mediator, the book gives me a great perspective on the future possibilities as well as giving real life ideas that I may not have thought of. I recommend it for anyone dipping a toe into the mediator pool.

That's not to say that I don't think it will help the seasoned mediator (or litigator for that matter). Many of the tips point out impasse breaking strategies aside from locking the parties in a room until they agree. Many of these tips give some great "outside the box" ideas to get the most recalcitrant parties to see the value of a settlement. The more "arrows" in the quiver of any mediator (new or old), the better in my thinking.

In short, if you are at all interested in mediation from either the advocate's or the mediator's perspective there is something in this book that will help you out.
5.0 out of 5 stars Excellent source on mediation 2 Oct. 2016
By Alec Schrader - Published on Amazon.com
Format: Paperback Verified Purchase
Lots of helpful information and sources. Takes time to work through but that time is reduced if the reader is not pursuing mediation as a business. Of course, knowing WHAT to do is not the same as having the SKILL to actually implement!
5.0 out of 5 stars That's why these books are great - they give you all of the facts 14 Dec. 2016
By Amazon Customer - Published on Amazon.com
Format: Paperback Verified Purchase
After I read this, I decided to not go into Mediation as a second career. That's why these books are great - they give you all of the facts.
5.0 out of 5 stars Success as a Mediator 14 Mar. 2013
By Lisa Klerman - Published on Amazon.com
Format: Paperback Verified Purchase
I purchased copies of this book for each of my mediation students at the beginning of the term. I am convinced that the practical tips and other helpful advice contained in this wonderful book made a difference in their settlement rates -- and in their own sense of satisfaction as they learned to master the techniques it taught.
5.0 out of 5 stars Excellent resource for mediators. 27 Aug. 2013
By jayne crisp - Published on Amazon.com
Format: Paperback Verified Purchase
This book has the ABC's of mediation from explaining the goals to setting up a practice and becoming an excellent mediator. A wonderful resource for individiuals wanting to know more and those also wanting to make a commitment to the art of mediation.
A staple for mediators.
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