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The Checklist Manifesto: How to Get Things Right. Atul Gawande Paperback – 1 Jan 2011

4.4 out of 5 stars 264 customer reviews

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Frequently bought together

  • The Checklist Manifesto: How to Get Things Right. Atul Gawande
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  • Better: A Surgeon's Notes on Performance
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  • Complications: A Surgeon's Notes on an Imperfect Science
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Product details

  • Paperback: 224 pages
  • Publisher: Profile; Main edition (1 Jan. 2011)
  • Language: English
  • ISBN-10: 1846683149
  • ISBN-13: 978-1846683145
  • Product Dimensions: 12.9 x 1.6 x 19.8 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (264 customer reviews)
  • Amazon Bestsellers Rank: 1,094 in Books (See Top 100 in Books)
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Product description

Amazon Review

Amazon Exclusive: Malcolm Gladwell Reviews The Checklist Manifesto

Malcolm Gladwell was named one of TIME magazine's 100 Most Influential People of 2005. He is most recently the author of What the Dog Saw (a collection of his writing from The New Yorker) as well as the bestsellers Outliers, The Tipping Point, and Blink. Read his exclusive Amazon guest review of The Checklist Manifesto:

Over the past decade, through his writing in The New Yorker magazine and his books Complications and Better, Atul Gawande has made a name for himself as a writer of exquisitely crafted meditations on the problems and challenges of modern medicine. His latest book, The Checklist Manifesto, begins on familiar ground, with his experiences as a surgeon. But before long it becomes clear that he is really interested in a problem that afflicts virtually every aspect of the modern world--and that is how professionals deal with the increasing complexity of their responsibilities. It has been years since I read a book so powerful and so thought-provoking.

Gawande begins by making a distinction between errors of ignorance (mistakes we make because we don't know enough), and errors of ineptitude (mistakes we made because we don’t make proper use of what we know). Failure in the modern world, he writes, is really about the second of these errors, and he walks us through a series of examples from medicine showing how the routine tasks of surgeons have now become so incredibly complicated that mistakes of one kind or another are virtually inevitable: it's just too easy for an otherwise competent doctor to miss a step, or forget to ask a key question or, in the stress and pressure of the moment, to fail to plan properly for every eventuality. Gawande then visits with pilots and the people who build skyscrapers and comes back with a solution. Experts need checklists--literally--written guides that walk them through the key steps in any complex procedure. In the last section of the book, Gawande shows how his research team has taken this idea, developed a safe surgery checklist, and applied it around the world, with staggering success.

The danger, in a review as short as this, is that it makes Gawande’s book seem narrow in focus or prosaic in its conclusions. It is neither. Gawande is a gorgeous writer and storyteller, and the aims of this book are ambitious. Gawande thinks that the modern world requires us to revisit what we mean by expertise: that experts need help, and that progress depends on experts having the humility to concede that they need help. --Malcolm Gladwell


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Review

It has been years since I read a book so powerful and so thought-provoking ... Gawande is a gorgeous writer and storyteller, and the aims of this book are ambitious (Malcolm Gladwell)

Riveting and thought-provoking (David Aaronovitch The Times 2010-01-23)

A welcome book ... packed with vivid writing, heart-stopping anecdotes and statistical surprises (Financial Times 2010-01-06)

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Customer Reviews

Top Customer Reviews

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After reading Black Box Thinking by Mathew Syed I was interested to read more on the subject of improvement through making errors and the contrast between the aviation and medical industries approach to errors. This is a super read, well written and very informative. Thank goodness for checklists! I was also fascinated by the soap story and wondered if there is a charity providing this still? Thank you Atul Gawande for your dedication and hard work. I look forward to reading more of your books.
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Overtly long exposition on something quite straightforward. What should have been a blog post became a book.
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I really was enthralled by the statistics throughout this book. The simplicity of using checklists seemed inconsistent with the results highlighted. But it all makes sense and the ideas will definitely help any professional especially those in my field of sales process design and implementation. A must read!
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Shows how simple check works in rarest of situations and saves life.
We can use it for mundane things which are simple but we may miss and for things like preparing for a long journey!

Fantastic book -recommend without hesitation to all.
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The revelations of a surgeon who is new to the idea of check lists. When surgeons and other medics can be persuded to use them the rate of operation failure has lessened.
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There is a lot of waffling on this book. Checklists are great, but this notion does not require a whole volume to confirm it. Perhaps the stories accompanying the author's point just aren't interesting enough...
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Really makes you think about human short comings and how simple check lists can make a difference especially as we are overcome with the number of decisions we make in our lives
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If you get the point after a couple of chapters, there's no point in continuing further.
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