How It Works
Frequently Asked Questions
What is Prime Wardrobe?
Prime Wardrobe is a new service that brings the fitting room to you, so you can try the latest styles and find the perfect fit before you buy. Using Prime Wardrobe - a benefit included in your Prime membership - you can order clothing and shoes at no upfront cost, take 7 days to decide what you love, and only pay for what you keep.
Who can use Prime Wardrobe?
Prime Wardrobe is currently available to Prime members that have a delivery address in UK mainland.
How do I return items that I do not want?
Returns are free and easy. Prime Wardrobe shipments will include a prepaid Royal Mail returns label that you stick on the resealable bag. The drop the bag off at your most convenient Royal Mail location.
Are there any fees associated with Prime Wardrobe?
Prime Wardrobe is included in your Prime membership; there are no additional fees to use it. Shipping and returns are included at no extra cost.
When and how will I be charged?
You will not be charged until you complete your purchase on Amazon.co.uk during the 7-day try-on period. If you do not complete Checkout online in Your Orders by the end of the 7-day try-on period, we'll charge you for all the items in your order at the end of 7 days. Prime Wardrobe accepts credit cards with expiration dates at least 90 days in the future. In some instances we may accept debit cards with expiration dates at least 90 days in the future. Prepaid cards and gift cards are not accepted. We use card authorisation to verify payment cards.