Learn more Shop now Shop now Shop now Shop now Shop now Shop now Shop now Learn More Shop now Learn more Shop Fire Shop Kindle New Edition - Sgt. Pepper Shop Women's Shop Men's

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
Showing 1-6 of 6 questions
Sort:
  • 0
    vote

    votes
Answer:
I believe that "Square Trade" will give you the answer to that one. If pressed for an answer then probably proof of purchase i.e. a receipt from the vendor showing model number and serial number. It may also be possible to send an email to Samsung after going to their website. AB
By AEC B. on 22 February 2014
  • 0
    vote

    votes
Answer:
my understanding of the product is no. It only applies to new Laptops Any refurbs would have to be by the people that sold the refurb like secondhand car or goods
By The Antyman on 17 July 2015
  • 0
    vote

    votes
Answer:
Thank you for contacting SquareTrade.
The short answer is that a two warranty covers two years. Below is a more detailed answer as to why Squaretrade warranties run along side the Manufacturers warranty.
Our warranty for new items begins on the date of your item purchase, so that we can try to ensure that every cust… see more
Thank you for contacting SquareTrade.
The short answer is that a two warranty covers two years. Below is a more detailed answer as to why Squaretrade warranties run along side the Manufacturers warranty.
Our warranty for new items begins on the date of your item purchase, so that we can try to ensure that every customer has coverage available when it is needed.
We wanted to offer a coverage that applied to a broad spectrum of electronics and home appliances. What we found with manufacturer coverage is that everyone is different. Some manufacturers only cover parts, but not labor, or charge shipping. In the event these scenarios occur, we will happily cover any added expense from the manufacturer.
If our Accidental Damage from Handling (ADH) coverage is available, the warranty needs to overlap with the manufacturer's warranty so that you will be covered during that first year for accidental damage, since the manufacturer's warranty will not cover damage. Additionally, all of our warranties cover certain issues that most manufacturer's warranties do not, such as failures caused by a power surge, or failures attributable to normal wear and tear instead of a defect in the product.
Also, many manufacturer's warranties are promoted as "1 year" of coverage - but if you look closely, they may offer 1 year of parts coverage, and only 3 or 6 months of coverage on labor. In the event the manufacturer limits their coverage in this way, and you have an issue where the manufacturer will only cover part of the cost of the repair, we'll reimburse you for the rest of the parts and/or labor costs, up to the value of your SquareTrade warranty, with an approved claim.
If you require any further assistance, please reply to this email or call 0808 189 1453 from 8am to 8pm Mon-Fri and 9am to 6pm Sat-Sun.
Thank you,
Nicole
SquareTrade Care Specialist see less

By SquareTradeLtd SELLER on 21 February 2014
  • 0
    vote

    votes
Answer:
No
By Hoo on 22 May 2014
  • 0
    vote

    votes
Answer:
I used this insurance when I claimed for a tablet which I dropped, they were brilliant and gave me a full pay out for the price paid. You have to start again with the insurance though!
By Anniseed on 29 October 2015
  • Previous
  • 1
  • Next